ops health information specialist

2 weeks ago

Immokalee, Florida, United States My Florida Corp Defunct Full time
OPS HEALTH INFORMATION SPECIALIST

Date: May 22, 2024

Location: IMMOKALEE, FL, US, 34142

Requisition No: 829766

Agency: Department of Health

Working Title: OPS HEALTH INFORMATION SPECIALIST

Pay Plan: Temp

Salary: $20.00/HR

Posting Closing Date: 06/03/2024

Total Compensation Estimator Tool

Title: OPS Health Information Specialist

Location: Immokalee, FL.

Part Time - 24 hours per week

OPEN COMPETITIVE OPPORTUNITY

This part-time role entails working 24 hours per week with the Health Information Management Office as an OPS Health Information Specialist at the Department of Health, Collier County (DOH-Collier). Collaboration within a team and efficient communication with clients and representatives from insurance companies are essential. Additionally, responsibilities include client scheduling, registration, clinic duties, and billing tasks. Emphasizing a commitment to performance excellence through measurement, analysis, and knowledge management is crucial. This position reports to the Health Center Administrator.

Your Specific Responsibilities:
  • Provides customer service in person and over the phone
  • Calls clients to remind them of their appointments
  • Makes clinic appointments utilizing Health Management System (HMS)
  • Registers clients for service in HMS
  • Determines financial eligibility and payment status
  • Enters services into the service and billing module in HMS
  • Makes copies of Medical Records as requested by authorized personnel
  • Verifies payment source for each client prior to visit
  • Registration of children in FL Shots
  • Verification of Medicaid, Medicare, and insurance participation
  • Perform cashiering duties for client payment services
  • Time sheet and data entry within the required timeframe
  • Subject to emergency duty in the event of a natural disaster
  • Completion of all mandatory or assigned trainings within the required timeframe
Required Knowledge, Skills, and Abilities:
  • Knowledge of administrative and clerical procedures
  • Sensitivity to cultural and linguistic competence
  • Skilled in using personal computers and various software
  • Proficient in typing and word processing equipment
  • Competent in Microsoft applications (Word, Excel, Outlook, etc.)
  • Ability to interact professionally with the public and colleagues
  • Organizational and filing system maintenance skills
  • Effective written and verbal communication
  • Establishing and maintaining relationships
  • Resourceful and proactive approach to problem-solving
  • Capacity to work independently and follow instructions
  • Reviewing data for accuracy and completeness
  • Data entry and retrieval proficiency
  • Flexibility to meet departmental needs
  • Utilization of continuous quality improvement tools
Qualifications:

REQUIRED:

  • Fluency in English and Spanish (verbal and written)
  • Possession of a valid driver's license and reliable transportation
  • Able to lift 25 pounds and climb on small ladders
  • EMERGENCY DUTY: May be required to work beyond normal hours in emergencies
Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

INNOVATION: Search for creative solutions and manage resources wisely.

COLLABORATION: Use teamwork to achieve common goals & solve problems.

ACCOUNTABILITY: Perform with integrity & respect.

RESPONSIVENESS: Achieve our mission by serving customers & engaging partners.

EXCELLENCE: Promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Immokalee, FL.

The Benefits of Working for the State of Florida:

As an OPS employee, working for the State of Florida offers more than just a paycheck:

  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance
  • Workers' Compensation
  • Reemployment Assistance (Unemployment Compensation)
  • Deferred Compensation
  • Employee Assistance Program
  • And more

For a detailed benefit list, visit the official website.

Important Notices:

All qualifications must be supported by documentation submitted through the electronic application process. Security background checks and/or drug screenings are required for this position.

The successful candidate will need to complete Form I-9 for verification using the E-Verify system.

Opportunities for emergency duty may arise beyond standard work hours/days.

The State of Florida upholds Equal Opportunity and supports a Drug-Free Workplace.

Applicants requiring accommodation under the Americans with Disabilities Act should notify the agency hiring authority in advance.

The State of Florida values its veteran population and encourages their active application for suitable positions.

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