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Lead Starbucks Fountain Worker- The Signature
1 week ago
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
As a Lead Fountain Worker, your role is key for maintaining the Starbucks outlet and leading your team on a daily.
THE PAY RATE Starting at $16.59/hr
THE DAY TO DAY
- Lead, coach, and train a team of 3-12 employees during shifts.
- Demonstrate proficiency in selling techniques and delivering service for both alcoholic and non-alcoholic beverages, as well as menu items.
- Address guest complaints within your authority; escalate to management if necessary and report any unusual events, missing items, or theft.
- Efficiently take orders, serve food and drinks, and garnish them accurately.
- Pack orders according to guests' preferences and include necessary condiments.
- Execute opening and closing duties as per shift assignment.
- Unload warehouse orders, organize stock in designated storage areas, and replenish supplies and machines as needed.
- Maintain cleanliness, sanitation, and appearance of front and back-of-house areas, including table clearing, counter cleaning, and sweeping, ensuring guest comfort.
- Establish and maintain par levels for daily orders and complete daily order sheets.
THE IDEAL CANDIDATE
- An enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasks
- Prior barista and/or fountain worker experience is a plus
- Able to work in a fast-paced environment and work well under pressure
- Excellent communication and customer service skills
- Strong organizational abilities and attention to detail
- Proficiency in basic computer applications
- Ability to lead a team with minimal supervision
- Positive attitude and a willingness to learn
WHAT YOU'LL NEED
- High school diploma or equivalent; previous experience in a similar role preferred.
- Nevada Food Handler's Safety Card
- Flexibility to work evenings, weekends, and holidays as needed.
- College opportunity programs
- Access to company hotel, food and beverage, retail, and entertainment discounts
- Free meals in our employee dining room
- Free parking on and off shift at all MGM properties
- Professional and personal development through programs and networking opportunities
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