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Assistant Manager

3 months ago

Decatur, Illinois, United States Chicken Salad Chick Full time

**Description**

Recruits, trains, supervises and appraises staff

+ Insures accurate and timely time card management for both self and staff.

+ Upholds dress code standards for both self and staff.

+ Uses provided company tools and processes to document performance of staff.

+ Models integrity to staff and treats others with respect.

Oversees day-to-day retail operations

+ Signs customers up for the cake club and explains the benefits.

+ Create store plan and schedules within labor budget.

+ Completes all assigned duties within the deadline.

+ Resolves customer issues quickly and delivers appropriate solutions to make customers happy.

+ Manages retail inventory variance as well as timely inventory completion.

+ Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products

+ Utilizes FIFO guidelines and reducing waste.

+ Maintains store cleanliness and appearance.

+ Uses operational tools to insure completion of opening and closing duties.

+ Ensures compliance with health and safety regulations.

+ Follows appropriate slicing guidelines.

+ Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement

+ Engages in monthly promotional goals.

+ Asks questions if something is unclear and seeks out opportunities to learn.

+ Completes all required employee training.

Sales Focus and Transaction Grown

+ Increases transactions for both bakery and retail products.

+ Coaches employees on sales techniques.

+ Ensures employees adhere to sample schedules.

Requirement

+ High school diploma or GED

+ ServSafe Certification within 60 days of hire or promotion

+ Retail experience