Patient Account Representative
2 weeks ago
Job descriptionThe Patient Account Representative's responsibilities include liaising with medical insurance providers to process claims in a timely and accurate manner, resolve payment issues, assist patients in understanding insurance claims, and processing patient payments and refunds.
Ultimately, an outstanding Patient Account Representative should demonstrate exceptional communication skills necessary to work effectively with insurances and patients in processing accounts in a timely and accurate manner.
DUTIES AND ESSENTIAL JOB FUNCTIONSThis job description covers or contains a listing of most activities, duties, or responsibilities required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice. Work accounts receivable assignments efficiently and timely while maintaining expected performance goals.Identify problem accounts with payers by investigating, analyzing, and correcting errors Conduct follow up on outstanding accounts by calling insurance companies or utilizing the payer web portals.
Properly documents detail notes on every account preparing for the next course of action and or resolution Research denied claims as well as underpayments from third-party payers and processes appeals and/or claim(s) reconsiderations to insurance companies in a timely manner Ability to identify trends and repeated problems and report them to management for evaluation Process patient payments and refunds.
Work with insurance companies to determine benefits for procedures, surgeries, and clinic services in order to estimate patients' financial responsibility.
Ability to analyze and understand written communication from insurance companies, including but not limited to, explanation of benefits, correspondence, and requests for additional information to process claim(s) in a timely and accurate manner.
Contact patients and collects prepayments and/or outstanding balances.QUALIFICATIONSRequiredHigh school diploma or general education degree (GED) and one (1) year related experience in a medical office or hospital setting with experience processing professional fee claimsPreferredOncology experienceCPT-Coding/Billing, Continuing Education Coding classesKnowledge of medical terminology and office billingKnowledge of electronic medical records (EMR), patient management (PM) system(s), insurance payer portals, and clearinghouse(s) necessary to utilities these resources to effectively work assigned tasks and responsibilities
-
Patient Access Representative
1 week ago
San Antonio, Texas, United States Christus Health Full timeSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account....
-
Patient Access Representative
4 weeks ago
San Antonio, Texas, United States CHRISTUS Health Full timeSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account....
-
Patient Access Representative
1 week ago
San Antonio, Texas, United States CHRISTUS Health Full timeJob DescriptionSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each...
-
Patient Access Representative
4 weeks ago
San Antonio, Texas, United States Christus Health Full timeDescriptionSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each...
-
Patient Access Representative
1 week ago
San Antonio, Texas, United States Christus Health Full timeSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account....
-
Patient Access Representative
4 weeks ago
San Antonio, Texas, United States Christus Health Full timeDescriptionSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each...
-
Patient Access Representative
2 weeks ago
San Antonio, Texas, United States CHRISTUS Health Full timeJob Description Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient...
-
Patient Service Representative
1 week ago
San Antonio, Texas, United States University Health System Full timeThe Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstand Representative, Patient, Service, Retail, Healthcare
-
Hospice Account Sales Representative
4 weeks ago
San Antonio, Texas, United States HCA Healthcare Full timeDescription This position is incentive eligible. IntroductionDo you have the career opportunities as a Hospice Account Sales Representative you want with your current employer? We have an exciting opportunity for you to join Methodist Hospice & Family Care which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMethodist...
-
Hospice Account Sales Representative
1 month ago
San Antonio, Texas, United States HCA Healthcare Full timeDescription This position is incentive eligible. IntroductionDo you have the career opportunities as a Hospice Account Sales Representative you want with your current employer? We have an exciting opportunity for you to join Methodist Hospice & Family Care which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMethodist...
-
Clinic Patient Representative Senior
2 weeks ago
San Antonio, Texas, United States CHRISTUS Health Full timeSummary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities:Maintains flow of patient check-in, verifies...
-
Clinic Patient Representative Senior
2 weeks ago
San Antonio, Texas, United States Christus Health Full timeSummary:Greets, instructs, directs and schedules patients andvisitors. Serves as a liaison between patient and medical supportstaff. May assist with various duties within the clinic. Verifiesinsurance benefits and assists with referrals. Collects paymentsand prepares cash for deposits.Responsibilities:Maintains flow of patient check-in, verifiesdemographic...
-
Patient Services Representative-Assistant
2 weeks ago
San Antonio, Texas, United States UT Health San Antonio Full timeJob DescriptionUnder close supervision, responsible for general clerical support in a patient care environment and/or clinical setting by providing administrative support for clients based programs and by responding to inquiries concerning department programs, services and activities.Responsibilities Reviews, processes and enters payment requests for...
-
San Antonio, Texas, United States Tenet Health Central Coast Full timeJob Description - Patient Service Representative NE Ortho and Sports Medicine **** Patient Service Representative NE Ortho and Sports Medicine **Description** : **500 Sign-on Bonus** **Summary** Medical office position responsible for front office processes in the physician practice **Responsibilities** Collects co-pays and post charges. Charge entry and...
-
San Antonio, Texas, United States CHRISTUS Health Full timeSummary:The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this position is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS...
-
Bilingual Patient Eligibility Advocate
1 week ago
San Antonio, Texas, United States GetixHealth Full timeDo you want to help those within need in your community?Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you...Compensation: $17/hr; Quaraterly Bonus EligibleTHIS POSITION IS NOT...
-
Medical Collections Representative
1 week ago
San Antonio, Texas, United States Jobot Full timeExciting opportunity at a leading healthcare organization for a dedicated Consulting Medical Collections RepresentativeAbout the Company:Join our team based in San Antonio, with over 25 years of experience specializing in healthcare analytics services for hospital families. Due to expansion, we are seeking a skilled professional to handle medical collections...
-
Clinic Patient Representative Lead
1 month ago
San Antonio, Texas, United States CHRISTUS Health Full timeSummary:Serves as a connection between Manager, Associates, and patients. Responsible for assigning work and scheduling staff. Trains and guides staff following established policies and procedures. Assists in assessing performance of staff and takes part in coaching sessions. Reports performance issues with staff to Manager. Notifies Manager of patient and...
-
accountant (staff)
1 month ago
San Antonio, Texas, United States Defense Health Agency Full timeConduct daily examination of various accounting transactions and reports, financial statements, fund balances, and database queries to ascertain accuracy and completeness of financial transactions. Direct the proper utilization of numerous accounting transaction codes and accounting classifications to activities and DFAS. Provide training on financial...
-
Associate Patient Care Coordinator
1 week ago
San Antonio, Texas, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
