Customer Service Representative

1 week ago


San Diego, California, United States Apex Systems Full time

Apex Systems is looking for a Customer Service Representatives for a large client of ours. This position is moving very quickly. Please take a look at the overview of the role below and apply here if interested

HAVE TO PASS AN ASSESSMENT TO BE ABLE TO MOVE FORWARD WITH NEXT STEPS FOR THE ROLE

Job Title: Customer Service Representative

Pay Rate: 23.00/hr

Location: San Diego, CA

(Onsite first 3-6 months) will be given the option to work remotely if you pass all the quality assessments which could be at least 3-6 months.

Schedule: M-F 8 AM-5 PM PST

Training:

No time off within first 90 days (3 months)

No time off during holidays (federal holidays exception).

Start Date: 7/22/2024

What you will be doing:

On the phones but not call center. Answering phones, Data Entry, looking up peoples memeberships and entering in information into the comptuer

Responsibilities:


• Membership processing


• Preparation and validation of information


• Outbound/ Inbound calls


• Finance related activities


• Data Entry (minimum of 6 months in a professional setting)

Experience level:


• 2+ years experience in accounting, finance or related field


• Proficiency in math, data entry, typing, spelling and grammar


• Demonstrated ability to work in a team-based environment


• Successful customer service track record


• Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems


• Ability to communicate clearly and professionally


• IT experience preferably in a PC windows based environment


• Willing to learn new tasks and adapt to new business requirements


• Excellent conflict resolution and decision making capabilities


• Ability to work productively at multiple task

HS Diploma or GED required.



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