IT Systems Analyst Specialist

1 week ago

Memphis, Tennessee, United States Synectics Inc Full time
Job DescriptionJob Description

Description:

  • As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within the realm of digital communication.
  • Your expertise will be essential in designing, implementing, and maintaining efficient and effective digital communication solutions that enhance the organization's communication strategies and overall performance.
  • Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives.
  • Translate business requirements into technical specifications and solutions, ensuring alignment with the organization's strategic goals.
  • Design innovative and scalable digital communication solutions that integrate seamlessly with existing technology infrastructure.
  • Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams.
  • Collaborate with developers to oversee the development and deployment of digital communication solutions.
  • Ensure technical solutions align with design, security, and performance requirements.
  • Develop custom features and functionalities as needed to meet specific communication goals.
  • Analyze user engagement, conversion rates, and other relevant metrics to identify trends, patterns, and areas for optimization.
  • Conduct thorough testing, troubleshoot issues, and work collaboratively with development teams to resolve defects.
  • Stay up to date with emerging technologies, trends, and best practices in the digital communication space.
  • Foster strong relationships with key stakeholders, ensuring clear communication and understanding of technical concepts.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Four (4) years of related experience or equivalent combination of experience and education required.
  • Proven experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.
  • Strong understanding of digital communication technologies.
  • Proficiency in analyzing complex technical problems, designing solutions, and translating technical concepts to non-technical stakeholders.
  • Awareness in programming languages, including chatbot frameworks and NLP libraries.
  • Experience with data analysis and visualization tools for extracting insights from communication data.
  • Effective communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.
  • Familiarity in programming languages such as Python, Java, or JavaScript.
  • Understanding of RESTful APIs and other integration methods to connect different systems and platforms for seamless data exchange.
  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud)
  • Basic understanding of cybersecurity principles and best practices to ensure the security and privacy of communication systems and data.
  • Basic understanding of machine learning concepts and libraries.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

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