Business Systems Analyst V

1 week ago

Memphis, Tennessee, United States Tailored Management Full time

Business Systems Analyst VLocation:
RemoteDuration:

1 year contract with possibility of extension

Start:

Targeting July 2024Benefits:
Medical, dental, vision, disability + PTO & sick time available

Summary:

The main function of this role is to support reviewing & refining enhancement requests across multiple 1st party & 3rd party applications; this is a collaborative role, with a focus on partnering with business stakeholders to clearly define problem statements, requirements, and prioritization and translating those to clear, complete technical requirements for engineering partners.

A typical business systems analyst is responsible for analyzing user requirements, planning & organizing UAT, communicating status updates, gathering additional information when needed, and balancing forward progress of multiple requests across a variety of business & engineering partner groups.

The business systems analyst will also support long-term projects by partnering with solution designers to draft functional & business requirements documents (FRD & BRD), plan & organize UAT, and support hypercare operations.


Job Description:
Consistent, timely, clear communication of status updates, blockers, and additional information needed for enhancement request processing. Maintaining up-to-date information in the enhancement request tickets is critical to the success of this role.
Partner with requestors to clearly define problem statements, success criteria, and business priority of submitted requests.
Validate business justification & impact statements submitted by requestors and apply the enhancement impact scoring framework.

Organize requirements & collaborate with business stakeholders, engineering partners, and team members to answer follow-up questions from engineering & the business.

Rapid familiarization with multiple internal tools & applications; the business systems analyst must be able to track down information through searching documentation, connecting with subject matter experts, and following the trail of breadcrumbs to get to the most up to date information.

Apply sound design & system governance principles to refine & prioritize requirements expressed by stakeholders.
Learn, follow, and help to refine enhancement request & project processes.
Receive and handle escalations from stakeholders, balance empathy for stakeholders with org priorities and engineering capacity.


Skills:


Strong experience in requirements collection & definition, Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

Strong ability to work independently and manage one's time.

Strong knowledge of solution design & business system governanceStrong knowledge of business applications & architectureWorkday experience preferred but not required.

Top 3

Skills:
Clear and consistent communicationSolution Design -Experience across different apps - improvement / problem statementsAbility to learn new tools.

Nice to have skills:
Workday / Springcm experienceThe ability to multi -task and prioritize.
Change control board experience is good but not an absolute requirement.

Education/Experience:
Bachelor's degree in a technical field such as Management Information Systems or Computer Science-related field (or equivalent experience) preferred.

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