Training and Technical Writing Specialist

2 weeks ago


Marquand, Missouri, United States Rose International Full time

Date Posted: 06/05/2024

Hiring Organization: Rose International

Position Number: 465341

Job Title: Training and Technical Writing Specialist

Job Location: Indianapolis, IN, USA, 46204

Work Model: Hybrid

Shift: Onsite 3 days per week

Employment Type: Temporary

Estimated Duration (In months): 13

Min Hourly Rate ($): 90.00

Max Hourly Rate ($): 90.00

Must Have Skills/Attributes: Change Management, Documentation, Project Management, Software Development



Job Description



**Only those lawfully authorized to work in the designated country associated with the position will be considered. **



**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. **



***Only qualified Training and Technical Writing Specialist candidates located in the Indianapolis, IN area will be considered due to the position requiring an onsite presence***



Required Skills:


• Experience leading large-scale training development, execution, and documentation efforts at both a project and portfolio level -10 Years


• Experience leading training development and execution of large-scale process changes and software solution integrations with multiple business units -10 Years


• Experience and knowledge of change management principles, methodologies and tools -5 Years


• Familiarity with project management approaches, tools and phases of IT software development lifecycles -10 Years


• Good understanding of large organization issues, structure, and business acumen


• Organized with a natural inclination for planning strategy and tactics


• Exceptional communication skills – both written and verbal


• Able to work effectively at all levels in an organization


• Ability to clearly articulate messages to a variety of audiences


• Excellent active listening skills


• Flexibility and adaptable; able to work in ambiguous situations


• Ability to influence other and move toward a common vision or goal


• Ability to establish and maintain strong relationship


• Must be a team player and able to work collaboratively with and through others


• Forward-looking with a holistic/systems view approach



Desired Skills:


• Experience with large-scale enterprise digital transformation / modernization efforts


• State government / Indiana government experience


• Relevant certifications



The IT Training and Technical Writing Specialist will have to work collaboratively with many others in the organization to succeed. This role will act as a coach for our business analysts and engagement managers' w/r/t business user training needs. This role may also provide direct support and coaching to frontline managers and supervisors as they help their direct reports through transitions.



Training and Technical Writing Specialist Responsibilities:


• Apply a structured training development and execution methodology and lead IT project training/learning-related activities with our business units, leveraging this methodology


• Collaborate with CLIENT IT, Communications, and Business Units to align on an enterprise IT system training RACI and strategy


• Complete training needs assessments across multiple areas


• Evaluate and ensure user readiness


• Identify, analyze, and prepare risk mitigation tactics associated to training, in collaboration with the project manager(s) / PMO


• Proactively identify and manage anticipated resistance


• Create actionable training development and execution deliverables that supports both the IT department, and business end-users: (training plans, train-the-trainer SOP, user guides, system interface and architecture, and other technical documentation support in collaboration with IT system owners, etc.)


• Identify key stakeholder talent who play a role in the organizations commitment to sustained training best practices


• Define and measure success metrics and monitor success of training that is developed



Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.



California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


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