Customer Service Rep

1 week ago


St Augustine, Florida, United States Randstad USA Full time
Randstad is Hiring in Saint Augustine for a Full time customer service rep to join one of our clients teams In this role you will be helping with high call volume, interacting with customer concerns as well as finding solutions. This role will need someone who has attention to detail as well as the ability to work alone and in a team Interested? Apply here

salary: $14 - $15 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities
  • Handle a high volume of phone calls, utilizing customer service principles and techniques to address inquiries.
  • Effectively manage customer complaints, providing appropriate solutions to ensure customer satisfaction.
  • Respond promptly to customer inquiries via phone and email, maintaining a friendly and professional demeanor.
  • Adhere to communication procedures, guidelines, and policies to ensure consistent and high-quality service.

    Skills
  • Active Listening
  • Customer support
  • Customer Service
  • Basic Software Skills
  • Typing Skills
  • Client Service
    Qualifications
  • Years of experience: 0 years
  • Experience level: Entry Level
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.



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