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Entry-Level Relationship Associate

3 months ago

Washington, United States EAB (Education Advisory Board) Full time
Entry-Level Relationship Associate (EAB Seramount)
Entry-Level Relationship Associate (EAB Seramount)

Location:
Washington, D.C.

Number:

596504

Job Category:
Sales

Job Department:
Commercial

Job Family:
Commercial Account Management

Job Type:
Full Time

Level:
Entry Level

At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities.

From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas:
enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I).

We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.

See how we've been recognized for this dedication to our employees by checking out our recent awards .
Entry-Level Relationship Associate (EAB Seramount)
EAB Seramount Associates play an integral role in helping to strengthen relationships and drive value to partner organizations. Associates will manage contact lists and activity tracking, schedule and prepare EAB Seramount Relationship Managers for upselling opportunities.
This role is based in Washington, DC.

Primary Responsibilities:
Membership & Client Support
Gather intel via internal and external resources for partner requests & inquiries for Diversity Best Practices and/or other Seramount services in a timely and efficient manner for Relationship Manager
Schedule and prepare Relationship Managers for interactions with partners for service and upsell
Create, organize and review engagement reports to help illustrate and demonstrate the impact of partners' portfolio
Maintain and update contact database for regular communication with partners
Build understanding of membership offerings and topics to inform partner interactions and service requests
Events
Work with clients on IT support day of the event
Work with clients on event registration
Contracting
Create Statement of Work (SOW) / contracts
Support contract process through EAB/Legal

Basic Qualifications:
Bachelor's Degree or equivalent education
Strong oral and written communication skills
Goal-oriented nature

Must possess at least two of the following:
Experience working in a team environment
Experience in an office setting

Ideal Qualifications:
Ability to effectively communicate by email and phone with executives
Passion for Diversity, Equity and Inclusion work
Demonstrates maturity and resilience with internal and external audiences
Experience with Salesforce
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do At EAB, we welcome diversity of background and experience.

We would encourage you to submit an application if this is a role you would be passionate about doing every day.


Compensation:
The anticipated starting salary for this role is $41,000 per year.

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

Medical, dental, and vision insurance; dependents and domestic partners eligible
401(k) retirement plan with company match
20+ days of PTO annually, in addition to paid firm holidays
Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
Paid parental leave for birthing and non-birthing parents
Phase Back to Work program for employees returning from parental leave
Infertility treatment coverage and adoption or surrogacy assistance
Wellness programs including gym discounts and incentives to promote healthy living
Dynamic growth opportunities with merit-based promotion philosophy
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need.

We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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