Hiring Now: Licensed Property

2 weeks ago


Chandler, Arizona, United States TEKsystems Full time
Job DescriptionJob Description

Join a Insurance & Financial Services company here in the Valley

Job Description:

  • Property & Casualty (P&C) Customer Service Reps will provide an exceptional customer service experience through all customer conversations and transactions.
  • Responsible for handling multiple inquiries such as, resolving service concerns, documenting customer requests, filing new claims, and completing changes to policies which require a license.
  • They will also be responsible for running home and auto quotes.
  • Provide timely and accurate customer service by, researching inquiries and responding to coverage, billing, and policy related questions to meet service level agreements.
  • Advise customers by recommending and/or cross-selling available coverage and products to inform on options to meet insurance needs.
  • Resolve customer issues by maintaining accurate records of grievances and complaints, answering questions and escalating calls as required to ensure customer satisfaction and effectiveness of service.
  • Ensure insurance policy alignment with key stakeholder needs by utilizing independent judgment to accurately place coverage based on individual clients' risk exposure.
  • Build customer service knowledge by taking personal initiative for learning additional processes and client-specific procedures to support customers in secondary areas and provide comprehensive, well-informed responses to inquiries.

Main Details:

Start: ASAP

Pay: $21/Hr - $25/Hr (Depending on Experience)

Schedule: Must be available to be assigned a shift Monday - Friday between 7:00am - 7:00pm (8-Hour Shift)

Location: Near Ray Rd & Dobson. Chandler, AZ area

Qualifications:

  • 1 - 3+ years of experience within insurance industry
  • Must have active Property & Casualty License
About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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