Donation Services Coordinator I

2 weeks ago


Towanda, Kansas, United States LOPA Full time

LOPA is an EEO employer - M/F/Vets/Disabled

Job Title: Donation Services Coordinator I

Department: Hospital Services

Reports to: Manager of Hospital Services

Exemption: Non-Exempt

Date Revised: September 2023

Position Summary

The Donation Services Coordinator (DSCI) will ensure timely on-site response, assessment, and evaluation of potential organ donors, as well as communicating with hospital staff to maintain opportunity for donation.The DSC I will be responsible for proactive rounding and early identification of donor referral potential.

Essential Functions

  • Has knowledge of all aspects of LOPA's organ and tissue referral processes, recovery processes, and procedures, including but not limited to LOPA's aftercare family support services
  • Maintains an understanding of LOPA's clinical triggers and referral criteria. Is able to educate hospital staff on the importance of a timely referral.
  • Responds to referrals, as defined in LOPA policy and procedure
  • Accesses hospital electronic medical records to review pertinent medical history and clinical course to establish and validate patient suitability for organ donation
  • Effectively communicate with the appropriate hospital staff, in an acute care setting, regarding the current status of a potential donor, their family's understanding of prognosis, and the current plan of care. (Donation Assessment Huddle)
  • Effectively communicates pertinent and time sensitive referral information with appropriate LOPA staff
  • Is able to identify early family support triggers, when GOC or BD exams are planned and notifies appropriate LOPA staff in a timely manner
  • Is a resource to assigned hospitals for all needs related to organ and tissue donation, maintains a consistent present in assigned hospitals as required and needed, building and strengthening relationships while addressing any needs
  • Accesses the donor registry and prints the registry form when applicable.
  • May supports donor family throughout flag raising, honor walks, and/or DCD OR with family present
  • Support onsite rounding and remote organ referral rounding/follow up when regional ORC is managing an active donor case
  • Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including but not limited to donor families.
Job Role Expectations
  • Adheres to all current LOPA policies
  • Maintains effective communication with essential departments within the agency: Quality, HR, Education, Development, Finance and Community.
  • Attends required department meetings, educational opportunities and other relevant meetings.
  • Completes all Q-Pulse and Traincaster assignments as required.
  • Maintains usability of all designated EMR access regardless of usage needs.
  • Participates in hospital staff and community education.
  • Participates in at least one community event per year.
Organizational Expectations
  • Upholds LOPA core values of selfless, authentic and passionate
  • Use constructive and positive communication
  • Be a team player
  • Hold yourself and others accountable
  • Keep a positive attitude
  • Be respectful of others
Role Progression
  • Potential for DSC II with hospital assignment, once trained and competent in DSC I position
Work Environment
  • Possible exposure to communicable diseases, hazardous materials, pharmacological agents with the likelihood of harm if established health precautions are followed.
  • Possible mental and visual fatigue associated with detailed work.
  • This position requires travel as needed.
  • This position has possible exposure to Blood-borne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research.
Physical Demands
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Communicating with others verbally and electronically to exchange information.
  • Considerable time spent walking.
  • Repeating motions that may include the wrists, hands and/or fingers.
  • Use of fine motor skills.
  • Doing work that requires visual acuity.
  • Need for ability to hear.
  • Operating motor vehicles or heavy equipment.
  • Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Sedentary work that primarily involves sitting/standing.
  • Light work that includes moving or lifting objects up to 20 pounds.
Work Hours
  • Full time
  • Monday-Friday including weekends, nights,and holidays based on regional needs.
    • May be required to work 8 hour or 12 hour shifts
    • May require call shifts to cover evening, weekend, holidays based on regional staffing needs.
Education and Experience
  • Requires strong organizational skills, excellent interpersonal and communication skills, and the flexibility to work odd hours.
  • EMT-P certification or Diploma, associate or bachelor's degree in nursing or a BS in a medically related field
  • One to two years related experience and/ or training; or equivalent combination of education and experience
Knowledge, Skills & Abilities
  • Knowledge of Microsoft Office and Google Suite
  • Knowledge of medical terminology
  • Ability to communicate lab values and diagnostic procedures.
  • Ability to effectively present information in one-on-one and small group situations
  • Excellent interpersonal and communication skills
  • Ability to concentrate for long periods of time.
  • Ability to deliver effective and professional verbal and written communication
  • Ability to apply common sense understanding and to solve problems
  • Ability to be flexible in a dynamic work environment
Please visit our careers page to see more job opportunities.
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