Pre-Sales Engineer

1 week ago

Redding, California, United States New Charter Technologies Full time

Title: Pre-Sales Engineer



Company: Apex Technology Management (MSP), A New Charter Technology Company

Location: California

About Apex Technology Management

Apex Technology Management, a member of the New Charter Technologies family, is a distinguished Managed IT services provider known for its excellence and rapid growth. Recognized with the 2023 MSP of the Year Award by Channel Futures, our company offers exceptional technology services including Managed services, cloud solutions, cybersecurity, and professional services, meeting the high demand across California.

As part of our expansion, we are actively searching for a Pre-Sales Engineer with a unique blend of technical expertise and business acumen. If you are looking to join a team that values mutual respect, hard work, integrity, and professionalism, and you meet the qualifications, this may be the right fit for you.

Our Mission and Core Values

Our mission at Apex is to revolutionize organizations and lives through innovative technology solutions. This deeply ingrained Mission, along with our Core Values, drives everything we do. We strongly believe that through our actions and the cutting-edge technology solutions we offer, we can truly transform organizations and individuals' lives.

Core Values (IT Techs)

  • I - Integrity: Uphold honesty and integrity in all aspects of our business practices.
  • T- Teamwork: Collaborate as a team, putting the team's needs above individual interests.
  • T - Transformation: Focus on positive transformation for our clients, team members, and communities.
  • E - Excellence: Strive for excellence in every aspect, from work quality to client communication.
  • C - Customer Service Obsession: Ensure exceptional customer service by going the extra mile for our clients.
  • H - Humility: Stay humble and open to continuous learning from others.
  • S - Security: Prioritize security as a fundamental aspect of our services to uphold client trust.


These values guide us as we develop and maintain computer and network infrastructures for small businesses and enterprises. At Apex, we prioritize our employees and clients, showing genuine care, compassion, and dedication in all our interactions.

Benefits and Perks

  • Competitive compensation including Sales Commissions and MBO Incentives
  • Health, Dental & Vision coverage
  • 401k with up to 5% company match
  • Training and coaching opportunities
  • Career growth and advancement possibilities
  • Paid time off and education reimbursement
  • Generous Quarterly Profit-Sharing Bonus Plan
  • Gym membership
  • Volunteer time off
  • And more


Job Description Summary

As a Pre-Sales Engineer at Apex Technology Management, you play a crucial role in guiding customers towards innovative IT solutions that align with their business goals. Engaging with various clients, including SMBs, government agencies, and the Department of Defense, you will be responsible for devising and implementing strategies to drive client success.

Key Responsibilities:
  • Utilize IT knowledge to recommend appropriate solutions that align with customer objectives
  • Design customized IT solutions tailored to client needs
  • Create comprehensive solution architectures and technical documentation
  • Participate in client relationship activities and pre-sales engagements
  • Collaborate with internal teams to ensure seamless transition from pre-sales to implementation
  • Stay updated on technology trends and best practices in the MSP industry

Skills & Experience

  • 5+ years of IT or engineering experience
  • 3+ years in customer-facing sales or presales roles
  • IT MSP Industry experience
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or Business preferred
  • Strong understanding of IT Infrastructure, Cloud Services, and Network Solutions
  • Business acumen and public sector knowledge desired

Preferred Attributes

  • Process improvement skills and efficiency enhancement
  • Ability to communicate technical concepts clearly to non-technical audiences
  • Problem-solving mindset and creative solution design
  • Excellent presentation and communication capabilities

Preferred Certifications

  • CompTIA, CCNP, CCNA, CISA, or CISSP

Physical Requirements

The role primarily involves computer-based work with occasional lifting and movement of equipment. Some travel may be required.

Apex Technology Management promotes diversity and is an equal opportunity employer, fostering an inclusive workplace for all employees regardless of background or status.

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