Current jobs related to Customer Service Representative - Somers, Connecticut - FFE Transportation Inc

  • Customer Service Representative

    6 days ago

    Somers, Connecticut, United States Stateline Senior ServicesStateline Financial Services Full time

    About Stateline Senior ServicesOur mission is to provide exceptional support to our clients, ensuring they receive the help they need to protect their life, health, and wealth.As a member of our team, you will be part of a dynamic and supportive environment where we celebrate individual hard work and provide daily support.We are committed to meeting...

  • Customer Service Representative

    2 days ago

    Somers, Connecticut, United States Stateline Senior ServicesStateline Financial Services Full time

    About Stateline Senior ServicesWe're dedicated to helping people protect their life, health, and wealth, so they can prepare for a secure future.Our team is committed to meeting Americans wherever they are, whether in person, over the phone, or online.We celebrate our employees' hard work and support them daily, fostering a culture of excellence and...

  • Client Services Representative

    1 week ago

    Somers, Connecticut, United States Stateline Senior ServicesStateline Financial Services Full time

    About Stateline Senior Services At Stateline Senior Services, we specialize in providing expert insurance and investment solutions tailored to the unique needs of retirees and soon-to-retire individuals. Our team of professionals is dedicated to helping clients navigate the complexities of Medicare coverage and wealth planning, ensuring they make the most of...

  • Wireless Sales Representative

    6 days ago

    Somers, Connecticut, United States Russell Cellular, Inc. Full time

    About Russell CellularRussell Cellular, Inc. is a leading provider of wireless solutions, with over 750 locations across 43 states and 2,600+ team members. As a Verizon Authorized Retailer, we offer a wide range of wireless products and services to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Wireless Sales Representative...

  • Sales Development Representative

    2 weeks ago

    Somers, Connecticut, United States BlueWave Ventures Full time

    About BlueWave VenturesWe are a medium-sized company based in the region, with a strong presence in logistics, warehousing, and contract manufacturing. Our services include optimal commissioning, customized packaging, and goods handling.Our Sales TeamWe are seeking a highly motivated and results-driven individual to join our sales team. As a Sales...

  • Wireless Sales Representative

    2 days ago

    Somers, Connecticut, United States Russell Cellular, Inc. Full time

    About Russell CellularRussell Cellular, Inc. is a leading Verizon Authorized Retailer with over 750 locations across 43 states, employing 2,600+ team members. Our mission is to provide the best wireless experience to every customer, every time.Job SummaryWe are seeking a highly motivated and customer-focused Wireless Sales Representative to join our team. As...

  • Sales Development Representative

    6 days ago

    Somers, Connecticut, United States Martignetti Companies Full time

    Job Overview We are seeking a highly motivated and results-driven individual to join our team as an Associate Sales Representative. As a key member of our sales team, you will be responsible for building new brands and expanding distribution across our portfolio. This is an exciting opportunity to work with a dynamic company that values its employees and...

  • Retail Sales Associate

    1 week ago

    Somers, Connecticut, United States BigYNon Full time

    {"title": "Cashier and Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Cashier and Customer Service Representative to join our team at Big Y Non. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and...

  • Meat and Seafood Sales Associate

    1 week ago

    Somers, Connecticut, United States Big Y Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Meat and Seafood team as a Sales Associate. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers receive the freshest and...

  • Meat and Seafood Sales Associate

    1 week ago

    Somers, Connecticut, United States Big Y Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Meat and Seafood team as a Sales Associate. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers receive the freshest quality...

  • Store Director

    1 week ago

    Somers, Connecticut, United States Big Y Full time

    {"title": "Store Director", "subtitle": "Lead a Team of Retail Professionals", "content": "As a Store Director at Big Y, you will be responsible for leading a team of retail professionals to achieve sales and operational goals. Your primary focus will be on supervising, directing, and delegating tasks to ensure the smooth operation of the store.Key...

  • **Assistant Store Manager

    3 weeks ago

    Somers, Connecticut, United States Henny Penny Full time

    Job DescriptionAbout Henny PennyHenny Penny is a leading retail company that operates a chain of convenience stores across the East Coast. We are committed to providing exceptional customer service and support to our customers.Job Title: Assistant Store Manager - Operations LeadWe are seeking an experienced Assistant Store Manager to lead our store...

  • Retail Sales Associate

    4 days ago

    Somers, Connecticut, United States BigYNon Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Cashier at Big Y Express. As a Cashier, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide exceptional customer...

  • Sales Professional

    5 days ago

    Somers, Connecticut, United States BlueWave Ventures Full time

    About BlueWave VenturesWe are a medium-sized company based in Essen, specializing in logistics, warehousing, and contract manufacturing. Our services include optimal commissioning, customized packaging, and goods handling.What We OfferA competitive basic salary with performance-based payFlexible scheduling of working hoursOption to choose between 10 and 15...

  • ERP Implementation Specialist

    3 days ago

    Somers, Connecticut, United States Omega Innovations Full time

    About Omega InnovationsWe are a leading company in the field of mechanical connection technology, offering a wide range of products and services to demanding industrial sectors such as the automotive industry, mechanical engineering, and aerospace.Our ValuesFamily-owned and family-run - We are proud to be a family-owned company with a strong commitment to...

  • Snack Bar Attendant

    4 days ago

    Somers, Connecticut, United States Radiant Ventures Full time

    About Radiant VenturesWe are a leading provider of nature-based leisure activities with over 20 years of experience in creating unique experiences for our visitors. Our mission is to achieve economic success in harmony with people and nature.Our Company CultureWe believe in a strong company family where everyone has the space to grow and the flexibility to...

  • Dedicated Lending Professional

    2 weeks ago

    Somers, Connecticut, United States Citigroup Inc Full time

    About the RoleThe Dedicated Lending Professional is an entry-level position responsible for contributing to the formulation and implementation of long and short-term strategic plans and objectives to increase market share/penetration and maximize opportunities for growth throughout the marketplace.Key ResponsibilitiesMortgage Lending Services: Deliver...

  • Electrical Systems Specialist

    5 days ago

    Somers, Connecticut, United States Eversource Energy Full time

    About the RoleWe are seeking a highly skilled and experienced Electrician to join our team at Eversource Energy. As a key member of our operations team, you will be responsible for installing, operating, repairing, and maintaining electrical equipment in substations, power stations, and customer installations within an assigned area.Key...

  • Mortgage Lending Specialist

    1 week ago

    Somers, Connecticut, United States Citigroup Inc Full time

    About the RoleThe Dedicated Lending SAFE Act is an entry-level position responsible for contributing to the formulation and implementation of long and short-term strategic plans. The primary objective is to increase market share/penetration and maximize opportunities for growth throughout the marketplace. This role assists in providing product specialists...

  • Fitness Class Instructor

    5 days ago

    Somers, Connecticut, United States Healthtrax Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to lead our group exercise classes. As a Group Exercise Enthusiast, you will be responsible for creating a fun and engaging atmosphere that motivates participants to move and achieve their fitness goals.ResponsibilitiesTeach group exercise classes, including MOSSA and Les Mills licensed...

Customer Service Representative

3 months ago

Somers, Connecticut, United States FFE Transportation Inc Full time
Frozen Food Express is looking for a Customer Service Representative for our Tolland, CT location.

Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America.

Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers.


Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, 401(k) retirement plan, life insurance plans, vacation, and sick time.


Responsibilities:

  • Perform customer service functions related to the business.
  • Responsible for daily handson customer related situations, account development and customer satisfaction.
  • Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
  • Accurately and timely input all load information into the operating system.
  • Serve as customer's first line of communication and refer customer to the proper department as necessary.
  • Use exceptional telephone skills to present a quality oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
  • Manage service issues by researching and coding all applicable service failures in the system.
  • Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
  • Assist in collecting and maintain current customer information in the operating system.
  • Communicate service issues, declined business and new business opportunities to the sale department.
  • Communicate effectively and professionally with customer, operations personnel and executive management.
  • Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.
  • Regular and reliable attendance is required.
  • Other duties as assigned by management.

Qualifications/Skills:

  • This is NOT an entry level, administrative position; it required the skills of a wellseasoned customer service professional.
  • Must be able to demonstrate the skills outlined in the Job Description.
  • Transportation industry or Logistics experience preferred.
  • HS Diploma or Equivalent.
  • Demonstrate keyboarding, data entry, and 10key experience.
  • Working knowledge and experience with AS400 and EDI.
  • Excellent communication skills both verbal and written.
  • Ability to thrive and enjoy in fast paced environment.
  • Excellent organizational skills


The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances.

Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.

Employment will require a criminal background investigation and a drug/alcohol screening.

While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation.

Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.


Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.


Benefits:

Our competitive benefits package will include health care (medical, dental, and vision), 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more.

Find out what other benefits FFE has to offer when you choose to start your career with us

Pay:
$ $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Education:

  • High school or equivalent (preferred)

Experience:

  • Administrative Assistants & Receptionists: 1 year (preferred)
  • Customer service: 1 year (preferred)

Ability to Relocate:

  • Tolland, CT 06084: Relocate before starting work (required)

Work Location:
In person