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Treatment Coordinator

3 months ago


Chester, Virginia, United States Commonwealth Dentistry Full time

Commonwealth Dentistry is seeking a dedicated and compassionate Treatment Coordinator to join our team of dental professionals. As a Treatment Coordinator, you will play a crucial role in ensuring that our patients receive the treatment they need, while also providing exceptional customer service.

Responsibilities:

  • Interact with patients to understand their dental concerns and treatment goals
  • Explain dental procedures and treatment plans to patients, addressing any questions or concerns
  • Coordinate appointments and scheduling of treatments based on patient preferences and availability
  • Verify insurance coverage and submit claims on behalf of patients
  • Educate patients on financial options and assist with payment arrangements
  • Maintain accurate patient records and update information as needed
  • Collaborate with the dental team to ensure efficient and effective patient care
Requirements:
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational abilities
  • Ability to multitask and prioritize effectively
  • Proficient in dental terminology and treatment planning
  • Experience with insurance verification and claims submission
  • Familiarity with dental software and electronic health records systems
  • Customer service-oriented mindset
  • Problem-solving skills and ability to handle difficult situations with empathy
  • Flexible and adaptable to changing priorities
  • Ability to work well in a team environment and collaborate with colleagues
  • Prior experience in a dental office or healthcare setting is preferred
Requirements
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational abilities
  • Proficient in dental terminology and treatment planning
  • Experience with insurance verification and claims submission
  • Familiarity with dental software and electronic health records systems
  • Customer service-oriented mindset
  • Problem-solving skills and ability to handle difficult situations with empathy
  • Prior experience in a dental office or healthcare setting is preferred
Benefits
  • Health insurance
  • Life insurance
  • Disability insurance
  • Dental insurance
  • 401k plan
  • Employee referral bonus
  • Paid time off
  • Vision insurance