Restaurant Team Leader

2 weeks ago


Ashburn, Virginia, United States MOD PIZZA Full time

Join our team at MOD We believe in the positive impact we can have on our employees and communities. We value second chances and welcome individuals with criminal histories looking for stable employment.



Compensation:
$15.75 / hour + $3.88 average hourly tips *Average hourly tips based on 2023 reporting. Actual tips may vary based on location and hours.

About the Job:
As a Restaurant Shift Leader at MOD, you'll have the chance to develop your leadership skills and style while overseeing store operations during shifts. Your role is to embody MOD's purpose and ensure a top-notch customer experience. You'll lead by example, guide the team, and set them up for success.

  • Set and maintain a positive and energetic tone during the shift
  • Create a welcoming atmosphere for the team and customers
  • Ensure food quality and safety standards are met
  • Listen to and address any concerns from team members and customers
  • Handle cash accurately during the shift
  • Conduct coaching in the moment and manage shift duties
  • Focus on team growth and well-being

MOD Values:
- Embrace change and strive for continuous improvement
- Focus on solutions rather than problems
- Be generous with your time and show appreciation
- Create a safe and supportive environment for all

Required Qualifications:
- Minimum 6 months in a similar role
- 1 year of customer service or restaurant experience
- Experience in coaching and inspiring others
- Ability to enforce processes and standards with compassion
- Customer service skills and ability to remain calm under pressure

Physical Requirements:
You should be able to work in a fast-paced kitchen environment, including moving objects weighing up to fifty pounds. Operating kitchen equipment and communicating efficiently with the team is essential.

Working Conditions:
- High noise levels and varied weather conditions
- Flexible schedule including evenings and holidays
- Exposure to moving parts and varying temperatures

This Job Description is not exhaustive, and additional duties may be assigned. MOD is committed to inclusivity, and we provide reasonable accommodations for the application process. Reach out to your GM if you're under 18 years old to understand any working restrictions. MOD supports diversity and offers equal opportunities for all applicants.

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