Regional Product Support Manager
7 days ago
Develon Company is Hiring a Regional Product Support Manager
Develon is on the lookout for a skilled Regional Product Support Manager to be part of the lively and expanding team. Who We are: Develon, with its headquarters in Suwanee, Georgia, specializes in the Develon line of products such as crawler excavators, wheel loaders, and more. The company is renowned for its unmatched focus on service quality, customer satisfaction, and durable products. Our aim is to become a 'Global Leader in Infrastructure Solutions' through constant innovation and business advancement.
What You'll Do:
- Supervise and lead a group of District Product Support Managers.
- Drive profitable revenue growth in parts and service business within the Develon dealer network.
- Offer technical support for designated dealer areas.
- Oversee the DPSM team including performance evaluations, recruitment, and training.
- Act as a mentor and provide support to the team.
- Guide parts and service expansion for dealers in assigned regions.
- Track parts and service growth and manage budgets efficiently.
- Handle commercial policy budgets and mitigate dealer and customer issues.
- Undertake additional projects to support team and company goals.
What We Offer:
- Competitive Compensation and Benefits Package
- Health, Dental, and Vision coverage
- Generous 401(k) Matching Program
- Free Telehealth Benefits
- Opportunities for Career and Skill Development
Requirements:
What You'll Need to Succeed:
- Preferred Bachelor's degree
- 5-10 years of relevant experience
- Willingness to travel extensively
- Proficiency in Electrical, Hydraulics, Diesel Engines, Emissions, Troubleshooting & Diagnostics
- Strong interpersonal and goal-oriented skills
- Proven negotiation abilities and persuasion skills
Hyundai Infracore North America, LLC. is dedicated to diversity and is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will be considered for employment regardless of various protected statuses. For individuals requiring assistance during the application process or seeking information access, kindly reach out to the Company. The hiring location for this position is Suwanee, GA.
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