Self-Pay Collector

2 weeks ago


San Antonio TX United States HealthTexas Full time
Job PurposeThe Self Pay Collector is responsible for contacting patients to collect payments, monitor and pursue delinquent accounts, and make payment arrangements.In addition, as a Self-Pay Collector at HealthTexas, you will play a key role in the growth and success of the company while upholding its Mission, Vision, and Values.
Culture and Values Expectations
HealthTexas values inclusivity, collaboration, and innovation in the workplace. The company is dedicated to creating an environment where every team member feels valued, empowered, and motivated to achieve their full potential.As a Self-Pay Collector, you are expected to embody and promote HealthTexas' Values and behavioral expectations:
  • Integrity: Uphold commitments, earn trust, and maintain confidentiality.
  • Compassion: Treat everyone with respect and empathy.
  • Synergy: Collaborate for better outcomes and promote effective communication.
  • Stewardship: Use resources efficiently and seek continuous improvement.

Essential Job Duties & Responsibilities
  • Comply with policies, HIPAA, safety, and environmental standards.
  • Enter payments, adjustments, and patient information accurately.
  • Collect delinquent accounts and establish payment arrangements.
  • Take necessary collection actions and prepare information for the collection agency.
  • Secure outstanding payments for the care provided.
  • Perform other assigned duties.

Experience
  • 2+ years of experience in medical billing and collections in a medical facility setting.
  • Must be able to multitask, meet deadlines, and work well in a team.

Education
  • High School Diploma or GED.

Knowledge, Skills & Abilities
  • Proficiency in Microsoft Office and Teams.

Work Hours, Travel Requirements
  • Monday – Friday, 8:00 a.m. – 5:00 p.m., with flexibility for project completion.
  • Travel to medical offices may be required for benefit education.

Working Conditions & Physical Requirements
  • This role is office-based and involves the use of standard office equipment.
  • The employee needs to talk and hear effectively, with some filing tasks that require lifting and bending. Visual abilities such as close vision and color vision are essential.

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