Medical Assistant

1 week ago

Palo Alto, California, United States Actalent Full time
:

The Patient Care Coordinator functions as a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care.

This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

The essential functions listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Patient Care

Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.

Assists physicians with procedure set-ups, patient procedures and examinations.

Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.

Administers medication following approved procedures and only after checking medication and dose with a licensed person.

Processes requests for prescription refills according to established practice.

As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.

Collects and sends specimens to appropriate labs for testing per protocol.

Assists the physician with maintaining preventive health measures for a panel of patients.

Promptly and accurately reports and refers patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.

Scheduling

Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.

Schedule radiology appointments.

Customer Service

Maintains clean and orderly exam rooms, hallways and work areas.

Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.

Provides information, referrals and customer service

Acts as a patient advocate, coordinator and liaison for Stanford Health Care in dealing with the community.

Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility.

Clerical Duties

Informs patient's authorization and collects payment for new and returning patients, using the scheduling system.

Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers

Assures appropriate verifications and authorizations are complete before patient sees provider

Assists with all messaging from the patient to the physician in a timely manner.

Experience Level:

1 Year

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ) for other accommodation options.


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