Educational Support Specialist

Position Details

Position Information

Recruitment/Posting Title Educational Support Specialist (Per Diem) Job Category Staff & Executive - Healthcare - Administrative Services Department UBHC-Access Center-PISC Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking an Educator Support Specialist in Access Center AID NJEA/RING NEA for Rutgers University Behavioral Health Care.

The Primary purpose of the Educator Support Specialist is to provide confidential telephonic support and counseling in support of the AID NJEA/RING NEA mission. Receives telephonic requests for these services, is consumer-friendly, demonstrates counseling skills, and is knowledgeable in education issues. Enters relevant data into the unit's information system.

• As part of the AID NJEA/RING NEA team, actively participates in ensuring that telephone calls/requests are handled in an

effective and consumer-friendly manner.
* Assesses telephone service calls/requests and responds in accordance with prescribed AID NJEA/RING NEA procedures.
* Assesses caller's need and clinical condition in order to make an appropriate intervention or disposition.
* Acquires familiarity with contracted educational associations, UBHC, and other resources in order to facilitate telephone

activities, develop work relationships, and provide information and guidance to callers.
* Conforms to program's policies relating to functional needs.
* Supports the goals of the University Behavioral Health Care.
* Assures compliance with all federal, state and RBHS regulations, laws and policies as they presently exist and as they change or

are modified.
* Performs other related duties, as required.

Position Status Per Diem Hours Per Week Daily Work Shift Day Work Arrangement FLSA Nonexempt Grade 99H Position Salary Annual Minimum Salary 0.00 Annual Mid Range Salary 0.00 Annual Maximum Salary 0.00 Standard Hours 1.00 Union Description Hourly Employees Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to

Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility NOT ELIGIBLE

Qualifications

Minimum Education and Experience

• Bachelor's Degree in education, counseling or related field.
• Two (2) years of teaching or school/educational experience.
• Additional related experience can be substituted for the Bachelor's Degree.

Certifications/Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications

• Some counseling experience or training.

Equipment Utilized Physical Demands and Work Environment

PHYSICAL DEMANDS: Position requires frequent prolonged sitting. Ability to use computer for long periods of time. Hearing is

essential. Ability to speak clearly is required.

WORK ENVIRONMENT: Handles phone requests under time and decision-making pressure. Generally pleasant working

conditions in a clean, well-lighted, and quiet to moderately loud setting

Special Conditions

Candidate will successfully complete the UBHC internal training program.

Posting Details

Posting Number 22ST3229 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Downtown New Brunswick City New Brunswick State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor's Degree in education, counseling or related field?
• Yes
  • No
• • Do you have two (2) years of teaching or school/educational experience?
• Yes
  • No

Applicant Documents

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application