Customer Service Representative/receptionist

1 week ago


Syracuse, New York, United States Falcon Papers and plastics Full time

We are looking for Customer Service Representatives who are eager to learn the supply chain/ logistics business and deliver unparalleled customer service for a strong organization that is in a tremendous growth mode.

Logistics Customer Service Rep will earn $16-$18/hour. depending on experience.

Full time job on 1st shift.

Logistics Customer Service Representative Responsibilities:
Approach customer's needs and process export/ domestic shipments with a sense of urgency

Communicate with customers and provide exceptional service

Learn all aspects of logistics/ exports

Prepare documents and invoices

Perform data entry

Coordinate with clients for orders.

Filing claims when required

Making credit memos for clients.

Logistics Customer Service Representative Requirements:
High School Diploma/ GED

Dynamic customer rapport; professional

Basic accounting knowledge

Sound troubleshooting skills

Pay:
$ $18.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (preferred)

Experience:

Microsoft Office: 1 year (required)
Customer Service: 3 years (preferred)

Ability to Relocate:

  • South Holland, IL 60473: Relocate before starting work (required)

Work Location:
In person

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