Inside Parts Sales Representative

1 week ago


Boulder City, Nevada, United States Goodfellow Corporation Full time

Summary/objective

Our organization has an opportunity for an Inside Parts Sales Representative to join our team. In this position, you will sell parts to all available customers, and find new opportunities for sales by seeking to understand each customer's challenges and needs. Creating valued customer relationships is a valued proposition throughout all customer interactions. At least 3 years of experience in equipment/truck/automotive parts counter sales.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Assist customers in selecting required parts & suggesting companion parts/add-ons and ensure the customer understands the full length of the product line.
  • Assist Field Technicians in selecting parts needed for repairs in process and ensure a parts requisition is submitted
  • Read catalogs or computer displays in order to determine replacement part stock numbers and prices
  • Advise customers on substitution or modification of parts when identical replacements are not available
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customer's descriptions of malfunctions
  • Look for opportunities to learn more about the customer and establish working relationships
  • Receive and fill telephone orders for parts
  • Prepare quotes and sales invoices
  • Receive payment or obtain credit authorization
  • Set up orders for daily shipment, delivery, and/or pick-up.
  • Ability to speak effectively to customers and employees of the organization - (Bilingual - Spanish a plus)
  • Ability to calculate figures and amounts as discounts
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written or oral form
  • Ability to prioritize and complete multiple requests and responsibilities effectively and timely.
  • Must have good phone and people skills
  • Proficient personal computer skills including e-mail, record keeping, routine data activity
  • Must be able to handle stressful situations in a professional manner
  • Must be able to remain friendly and professional while providing excellent customer service
  • Perform routine housekeeping tasks to maintain and enhance the appearance of products, sales area
  • Detail oriented and self-motivated and willing to work independently
  • Team-focused with a positive attitude, enthusiasm, and dedication to succeed and grow.

Competencies

  • Strong interpersonal skills
  • Excellent communication and customer service
  • Self-motivated and willing to work independently
  • Detail oriented and able to multi-task
  • Complex Problem-solving skills
  • Team focused with a positive attitude, enthusiasm, and dedications to succeed
  • Interested in learning more and growing; Basic sales skills

Supervisory responsibilities

None

Work environment

Desk Work

Physical demands

Sitting for long periods of time at a desk

Travel required

No

Preferred education and experience

  • Knowledge of ERP system

Additional eligibility requirements

Authorized to work in the US. Goodfellow participates in E-Verify

Affirmative Action/EEO statement

Goodfellow is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Posted by ApplicantPro

  • Carson City, Nevada, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...


  • Carson City, Nevada, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...


  • Boulder City, Nevada, United States Aviation Search Group Full time

    Our client stands as a leading global provider renowned for their excellence in engineering, maintenance, and aircraft leasing services, catering to both helicopter and fixed-wing aircraft. In pursuit of further strengthening their presence in the United States market, they are actively seeking a Vice President of MRO & Aircraft Sales. This pivotal role will...

  • Retail Sales Clerk

    1 week ago


    Carson City, Nevada, United States Quik Stop Full time

    Position Summary: Retail Sales Clerks play a key role in helping our store teams to serve and delight our guests. If you are a high energy, outgoing person who loves to help others and work as part of a team, this job is for youResponsibilities involve supporting the Store Manager with day to day operations so that we are the clear choice for our guests....


  • Carson City, Nevada, United States Office Depot General Full time

    Overview At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Retail Sales Advisor will quickly build and maintain customer...


  • Carson City, Nevada, United States Office Depot General Full time

    Overview At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Retail Sales Advisor will quickly build and maintain customer...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:Answers incoming calls and emails in a professional and effective manner inbound calls)Assist customers with their questions on the products and pricing Entering orders promptly and accurately – this may include special or large volume projects orders a day. 1 line item to 70 line items)Email - inbound emails would be between 30-40 a...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:Answers incoming calls and emails in a professional and effective manner inbound calls)Assist customers with their questions on the products and pricing Entering orders promptly and accurately – this may include special or large volume projects orders a day. 1 line item to 70 line items)Email - inbound emails would be between 30-40 a...


  • Carson City, Nevada, United States Northern Nevada Appliance Outlet, LTD Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceJob SummaryNorthern Nevada Appliance Outlet, LTD is looking for a Customer Service Representative to join our team As a Customer Service Representative, you are a key member of the team and represent our members on...

  • Shift Lead

    1 week ago


    Boulder City, Nevada, United States ST. JUDES RANCH FOR CHILDREN Full time

    ***$1,000 HIRING BONUS*** With completion of termsSUMMARY OF JOB PURPOSE: Providing care for teen girls who are at high risk to include confirmed CSEC, at high risk for CSEC or those in need of a higher level of care for stabilization and assessment . This program will provide victim-centered residential services that will be complemented with high quality...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:The job of the parts customer service representative exists to interact with customers to provide and process information in response to warranty inquiries, concerns and requests about company products and services; provides administrative support to the parts manager/department; additionally assists in other miscellaneous...


  • Carson City, Nevada, United States Aston Carter Full time

    MUST HAVE WARRANTY (AUTO) EXPERIENCE & CUSTOMER SERVICE EXPERIENCE MUST BE BILINGUAL IN SPANSHCarson, CA, LocationFOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COMSUBJECT LINE TO READ "Warranty Customer Service Rep" - RESUME"Description:The job of the parts customer service representative exists to interact with customers to provide...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:The job of the parts customer service representative exists to interact with customers to provide and process information in response to warranty inquiries, concerns and requests about company products and services; provides administrative support to the parts manager/department; additionally assists in other miscellaneous...


  • Carson City, Nevada, United States Aston Carter Full time

    MUST HAVE WARRANTY (AUTO) EXPERIENCE & CUSTOMER SERVICE EXPERIENCE MUST BE BILINGUAL IN SPANSHCarson, CA, LocationFOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COMSUBJECT LINE TO READ "Warranty Customer Service Rep" - RESUME"Description:The job of the parts customer service representative exists to interact with customers to provide...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:The job of the parts customer service representative exists to interact with customers to provide and process information in response to warranty inquiries, concerns and requests about company products and services; provides administrative support to the parts manager/department; additionally assists in other miscellaneous...


  • Carson City, Nevada, United States Aston Carter Full time

    Description:The job of the parts customer service representative exists to interact with customers to provide and process information in response to warranty inquiries, concerns and requests about company products and services; provides administrative support to the parts manager/department; additionally assists in other miscellaneous...


  • Carson City, Nevada, United States Lakeshore Learning Materials, LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices...


  • Carson City, Nevada, United States Lakeshore Learning Materials, LLC Full time

    Job DescriptionGet your foot in the door of a local company with a national reputation for excellence.We are currently searching for a talented Business Support Assistant to temporarily join our team. This might be an entry-level position with a 3-6 month contract, but the view is fantastic Providing key operational and administrative support to a variety of...

  • Trial Attorney

    2 months ago


    Carson City, Nevada, United States Defense Contract Management Agency Full time

    Represent the Government before the Armed Services Board of Contract Appeals in major, complex Government contract disputes primarily under the Contract Disputes Act. Support the Department of Justice on major, complex Government contract disputes before the Federal Courts. Lead Government litigation teams through fact investigation, legal research,...

  • Trial Attorney

    4 weeks ago


    Carson City, Nevada, United States Defense Contract Management Agency Full time

    Represent the Government before the Armed Services Board of Contract Appeals in major, complex Government contract disputes primarily under the Contract Disputes Act. Support the Department of Justice on major, complex Government contract disputes before the Federal Courts. Lead Government litigation teams through fact investigation, legal research,...