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Motor Engineer Claims
3 months ago
Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued.
Role Description
We are looking for two future experts to join our family of amazing people in the Motor Engineer Services Team as an Apprentice Motor Engineer.
We always look to hire the best talent and are as committed to our employees as we are to our customers.
Our customers deserves an excellent claims experience and outcomes and we offer an unrivalled training and career development to ensure that our claims team's deliver this.
As this apprenticeship involves continuous learning, you'll need to be committed, disciplined, and comfortable managing your own time and development, we will provide additional training and development through a comprehensive apprenticeship programme supported via an industry recognised training provider.
We'll support all aspects of the apprenticeship through to becoming a fully qualified Motor Engineer, including applications to the Institute of Engineer Assessors, Institute of the Motor Industry, Salvage AQP Qualification and Vehicle Damage Assessor qualification.
Upon successful completion of the apprenticeship you'll be assigned a defined geographical area forming part of a UK-wide team, you will be required to work remotely from home with a mix of desk and physical inspections when required.
You will be responsible for negotiating the method and cost of repair, dealing with total loss cases and providing expert guidance to our stakeholders and customers.
You'll work in partnership with local network and non-network repairers to give great outcomes for our customer and AllianzThe apprenticeship is expected to take a minimum of 2 years subject to previous experience
This role is Home based but with the occasional need to travel to one of our claim's centres or external training providers with some possible overnight stays.
Desirable but not essential skills and experience include a level 2 qualification or above in a mechanical or body related discipline.
Basic understanding/awareness of vehicle systems such as brakes, steering, suspension, electrics and engine/transmission.
Alternatively, an understanding of body repair such as panel repair techniques, hot and cold joining processes, panel replacement and different materials.
Additionally
IT literate, familiar with a PC and tablet/smartphone for general tasks such as:
- Accessing and navigating the internet
- Logging into computer programmes
- Logging into apps and uploading information
- Negotiation skills
- Excellent customer service skills
- Ability to adapt to differing situations and ways of working
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you.
We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training.
- Flexible buy/sell holiday options
- Hybrid working.
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Access to Learning and Development opportunities such as LinkedIn Learning and our mentoring scheme
- Retail Discounts
Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen.
We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements.
Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Our Purpose and ValuesWe secure your future
Be Brave | With Heart | Everyone Counts | Inspiring Trust
Our purpose and values are more than just words on a website - they are the why and how of Allianz.
Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best.
Diversity & Inclusion
At Allianz, we value diversity and inclusion and back this up with our accreditations, Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.
We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities.
We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.
At Allianz, we encourage our people to advocate for what they need, we listen, and we act - this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.