Customer Service Representative
1 month ago
Overview:
Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |
Looking to TRADE UP to a better opportunity? Trade Up Atlantic, a talent placement group for plumbers, electricians, and HVAC technicians, has partnered with Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representatives in the area.
Why join THIS team?
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
What you will do:
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
What you bring:
Strong attention to details
Conscientious, team player
A desire to help serve customers – previous experience not necessary but a definite plus
Honesty, integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Who WE Are:
We are a Heating, Cooling, Plumbing and Electrical company in Hendersonville, NC, that has a small business feel, but large business size, growth, and stability.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
Hours: 10am-7pm and roataing weekends
Job Type:
Full-time
Salary:
From $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
May conduct a pre-employment background check and drug test, subject to applicable law
Responsibilities:
What you will do:
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
What you bring:
Previous customer service experience
Strong attention to details
Conscientious, team player
Honesty integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Qualifications:
Who WE Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
If this sounds like something you would like to join for a long-term career move, apply today
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