Service Advisor

1 week ago


Vienna, Virginia, United States Honda of Tysons Corner Full time
Job Summary:

We're looking for a dedicated and experienced individual to join our team as a Service Advisor at Honda Of Tysons Corner. As a Service Advisor, you'll play a key role in delivering top-notch customer service to our clients and ensuring the smooth operation of our service department. You'll handle customer inquiries, schedule appointments, and oversee vehicle flow in and out of the service department. This position is full-time and located in Tysons Corner, Virginia.



Compensation & Benefits:

We provide a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, paid time off, and opportunities for career development.



Responsibilities:
  • Greet customers and assist with scheduling service appointments
  • Communicate updates on vehicle status to customers
  • Conduct vehicle inspections for service needs
  • Offer detailed estimates for service and repair work
  • Ensure smooth service department operations
  • Address customer concerns for high satisfaction
  • Stay updated on automotive technology and trends
  • Promote service opportunities to customers
  • Follow company policies and safety standards
  • Support the sales team with service recommendations
Requirements:
  • High school diploma or equivalent; college degree preferred
  • 2+ years of customer service experience, preferably in automotive
  • Proven ability in resolving customer issues
  • Excellent communication and organization skills
  • Proficient in computer systems and applications
  • Knowledge of automotive processes and terminology
  • Ability to multitask in a fast-paced environment
  • Valid driver's license and clean record

EEOC Statement: Honda Of Tysons Corner is an equal opportunity employer that values diversity and inclusivity. We promote a workplace where individuals are respected for their skills and perspectives. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationality, age, disability, or other legally protected status.


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