Staff Supervisor

2 weeks ago


Queens, New York, United States JGM Full time
Supervise and manage a team of 16 employees across two shifts. Ensure employees adhere to their schedules and perform their duties effectively. Serve as the primary point of contact for clients, addressing any concerns or issues promptly. Monitor and evaluate employee performance, providing feedback and coaching as needed. Conduct regular team meetings to communicate company policies, updates, and goals. Assist in training new hires and ensure they understand their roles and responsibilities. Handle scheduling, attendance tracking, and shift adjustments as necessary. Ensure compliance with airport regulations and safety protocols. Maintain records of employee performance, incidents, and other relevant information. Collaborate with management to develop and implement operational improvements. Must be able to pass PANYNJ badging requirements

Qualifications:

  • Must have similar experience managing multiple employees.
  • Associate or Bachelor in business administration degree is preferred
  • Ability to work contingent on schedule & operational needs.
  • Ability to read, write, speak fluently, and understand the English language.


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