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Server (Age 21+ Required) 14.50/Hr. +tips

3 months ago

Las Vegas, Nevada, United States Regal Full time

Summary:
The Server plays a crucial role in the team, adapting to different shifts as needed, working either part-time or full-time with the primary goal of delivering top-notch customer service in a pleasant environment. They must genuinely care about ensuring each guest's satisfaction and embody the theater's mission and policies.

About the Position and Company:
This role is vital in representing the company's commitment to service and creating a warm experience for every visitor, especially if alcohol is served. Compliance with all legal requirements for alcohol service, including necessary training and permits, is mandatory.

Key Responsibilities

  • Maintain regular and reliable attendance.
  • Serve guests primarily at the concession stand, handling alcohol sales responsibly with the required licenses.
  • Adhere to all alcohol service laws and regulations.
  • Familiarity with current promotions and discounts.
  • Promote loyalty programs like the Regal Crown Club.
  • Understand and enforce movie rating guidelines.
  • Exhibit exceptional customer service skills.
  • Handle cash transactions and inventory efficiently.
  • Operate, clean, and maintain concession equipment.
  • Follow proper procedures for concessions management.
  • Implement safety protocols and procedures effectively.
  • Utilize sales techniques to enhance customer experience.
  • Ensure compliance with food safety laws at all times.
  • Adhere to company dress code and appearance standards.
  • Focus on guest satisfaction through positive interactions.
  • Maintain accurate cash counts, inventory, and promotions.
  • Demonstrate proficiency in equipment operation and emergency protocols.
  • Comply with all laws regarding breaks and meal periods.
  • Work towards completing certification programs and training requirements.
  • Engage with training materials on important topics like harassment and discrimination.
Qualifications:

To excel in this role, candidates must meet the following criteria:

Education/Experience:

Completion of relevant certification programs or in progress; candidates must also fulfill necessary state or local training requirements, including Regal Responsible Beverage Server training.

Language Ability:

Effective communication skills and ability to speak clearly and persuasively.

Math Ability:

Proficient in accurate calculations and error identification.

Reasoning Ability:

Display problem-solving skills and the ability to make sound decisions under pressure.

Personal Skills:

Excellent interpersonal skills, goal-oriented, and adept at time management.

Physical Demands:

The role necessitates certain physical abilities:

Standing, walking, sitting, using hands, reaching, talking, lifting up to 60 pounds, and good vision.