Senior Claims Specialist, Professional Liability

3 weeks ago


Akron, Ohio, United States Markel International Services Ltd Full time

What will you do:

If you're seeking a place where your contribution truly matters, this is it. At Markel, our work empowers people to move forward and grab opportunities. You'll be part of our global community of optimists and problem-solvers, encouraging each other to push boundaries and unlock potential to help others grow.

Join us and be a key player in something extraordinary.

Job Responsibilities:

  • Confirm coverage of claims by reviewing policies and submitted documents
  • Direct and monitor assignments to experts and outside counsel for effective vendor and litigation management
  • Analyze coverage and communicate positions clearly
  • Prepare coverage position letters for litigated matters independently
  • Utilize efficient claims handling techniques for timely and cost-effective closure
  • Conduct thorough investigations into loss facts and damages
  • Provide excellent service throughout the claim life cycle
  • Evaluate coverage, liability, and damages accurately
  • Set reserves and make claim recommendations confidently
  • Negotiate and settle claims, including those in litigation
  • Present reports at roundtables and participate in special projects
  • Travel to mediations, trials, and conferences as needed
  • Coordinate loss information for stakeholders and contribute to best practice procedures
  • Deliver technical training and outstanding customer service

Education:

  • Bachelor's degree or relevant work experience
  • JD, advanced degree, or technical degree a plus

Certification:

  • Must have or be eligible to receive claims adjuster license
  • Successful completion of industry designations or relevant training

Work Experience:

  • 7-15 years of claims handling experience or equivalent
  • 5 years as a Claims Examiner

Skill Sets:

  • Excellent communication and problem-solving skills
  • Strong organization and time management abilities
  • Experience in negotiations, mediations, and arbitrations
  • Ability to influence stakeholders and direct claims strategy effectively
  • Strong vendor management skills and technical expertise
  • Proficient in Microsoft Office products and dedicated to continuous improvement
  • Team player with a passion for customer service

Who we are:

Markel Group (NYSE – MKL), a global company with over 60 offices, is a leader in insurance, reinsurance, and investments worldwide.

We value people, teamwork, and continuous improvement.

What we offer:

  • Competitive benefit programs supporting diverse needs
  • Health, dental, vision insurance options, life and disability coverage
  • 401(k) with employer match, Employee Stock Purchase Plan, PTO, parental leave
  • Hybrid working schedule of 3 days in the office and 2 days remote

Ready to make a difference?

Select 'Apply Now' to tell us more about yourself and join us today.

Salary based on factors such as education, experience, and location.



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