Plant Liaison

2 weeks ago

Lansing, Michigan, United States Avancez Assembly Full time
Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Avancez Assembly may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvement. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.

PLANT LIAISON - 3rd Shift

JOB SUMMARY:

A Plant Liaison is responsible for being a representative of the Company in all activities entered into at the Customer's Location.

DUTIES AND RESPONSIBILITIES:
  • Support Customer Relationship at Customer's Site.
    • Check in daily with every area coordinator.
    • Listen to customer needs and communicate information back to Android/Avancez local plant leadership team.
    • Provide follow up/ feedback to customer regarding their needs.
  • Monitor installation of modules and material handling practices.
    • Visit/observe every area installing Company's modules throughout shift.
    • Monitor incoming stock sequences and escalate any issues to LPLT.
    • Review non-conforming material at site and follow customers and Android / Avancez return material process.
    • Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary.
  • Protect Android / Avancez reputation at the customer site during issue.
    • Investigate any identified problem at customer location.
    • Communicate concern to Android / Avancez local plant management team.
    • Contain problem at customer location and communicate break point.
    • Order replacement parts used for repair, if required.
  • Complete a liaison report and send to managers at Company's plant.
  • All other duties as assigned.
EDUCATION AND EXPERIENCE:
  • High School diploma
  • Experience: 3+ years working in a production environment
TRAVEL:
  • Travel Required: minimum
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Demonstrates the ability to follow systems.
  • Demonstrates exceptional performance in current job.
  • Demonstrates good attendance in current job.
  • Treats team members with dignity and respect.
  • Desire to continually improve.
  • Flexibility to work additional and non-routine hours.
  • Initiative to overcome obstacles and get the job done.
  • Product knowledge.
  • Company's systems knowledge.
  • Computer Skills - Microsoft Office (Excel).
  • Material handling / Flow experience.
  • Knowledge of system documentation and flow charts.
  • Leadership skills.
  • Excellent verbal and written communication skills.
  • Effective problem resolution skills.
BENEFITS:
  • Blue Cross Blue Shield Medical
  • Delta Dental
  • VSP Vision
  • 401k Matching
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Additional Competitive Benefits
PURPOSE:

Building A Better Everything

We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.

VALUES:
  • Respect
  • Integrity
  • Perseverance
  • Innovation
  • Teamwork
Candidates residing in California or Colorado are not eligible for remote positions.

Avancez Assembly is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Other details
  • Job Family Indirect Labor
  • Pay Type Hourly
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