Staffing Manager
1 week ago
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
THE ROLEThe Staffing Manager is responsible for the coordination of staffing, new hire processing, and timekeeping functions with oversight from the Human Resources Manager and assisting the HR Associate. The position is heavily responsible for the recruitment and staffing of part-time seasonal staff, Non-Profit Organizations (NPOs) and consistently finding new and creative ways to attract hourly employees including partnerships with local community organizations, colleges/universities, etc. He/she develops and maintains strong partnerships with management and ensures that the day-to-day administration of HR tasks are aligned with business needs. The Staffing Manager is also responsible for building proactive recruitment plans to ensure the venue is consistently staffed with strong hourly level talent to meet targeted staffing levels.
ESSENTIAL FUNCTIONS
- Reviewing of applications and resumes and scheduling interviews with hiring managers for final hiring decisions
- Processing new hire paperwork, onboarding & submissions of all background check and drug screen processes.
- Build and maintain relationships with all surrounding communities and employment agencies
- Recruit non-profit organizations (NPOs) to staff food and beverage locations
- Coordinate training schedules for NPO volunteers and deliver training on compliance with federal, state, and local regulations regarding alcohol and sanitation.
- Schedule and supervise NPO groups on event days.
- Partnering with operators to determine appropriate in-season and out of season staffing levels
- Partner with operations teams to create staffing plans to include labor costs and targeted levels.
- Assist with scheduling part-time seasonal staff for all events.
- Interact with staff and resolve low level/tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
- Assists with and further develop event day employee "check-in" processes and procedures.
- Developing and implementing new staffing techniques to bring in a better quality and quantity of staff
- Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed
- Assist with conducting new hire orientation and other HR and functional training
- Professionally represent Legends with high integrity at community and industry organizations and events.
- Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests.
- Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
- Develop staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce
- Other duties as assigned
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- High School diploma required.
- SHRM or PHR certification a plus
4+ years of varied human resources and/or staffing experience, preferably in a high-volume environment. - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
- Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
- Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
- Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
- Detail Oriented
- Ability to work independently and/or in a team environment
- Strong verbal and written communication skills
- Must have computer skills: Microsoft Word, Excel
- Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
Competitive hourly wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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