Associate Vice President, Organizational Strategy and Business Operations

1 week ago

Houston, Texas, United States Rice University Full time
Job Description

Special Instructions to Applicants:
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Associate Vice President, Organizational Strategy and Business Operations

opportunity at Rice University, please submit your resume and cover letter in confidence to

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Associate Vice President, Organizational Strategy and Business Operations at Rice University.

Position Summary:


Reporting to the Vice President for Development and Alumni Relations, and serving as a vital part of the Development and Alumni Relations Division (DAR), the Associate Vice President, Organizational Strategy and Business Operations serves as a member of the senior leadership team and leads the execution of strategic priorities through smooth and efficient business operations.

The Associate Vice President fosters a culture of belonging, inclusion, and engagement at all levels of the organization, maintaining multi-dimensional channels of communication among staff and DAR leadership.

The Associate Vice President has responsibility and accountability for strategic, operational, and administrative areas across DAR, specifically human resources, finance, talent development, business intelligence and decision support, systems and IT, stewardship, gift administration, operations, facilities, and events.


The ideal candidate will have the ability to work collaboratively to achieve DAR's organizational mission to enrich the lives of Rice University's alumni, students, parents, and friends as well as inspire them to generous share their time, talent, and treasure to help Rice realize its vision and develop the most engaged global network.


Minimum Requirements:
Bachelor's Degree
10+ years of related professional experience, including significant leadership and operations experience; a successful track record of people and program management; and proven expertise in the management of finances, operations, systems and facilities, cost efficiencies, and productivity enhancements

In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted

Skills:
Strong leadership and strategic management skills
Excellent analytical and problem-solving skills
Excellent written and oral communication and presentation skills
Ability to lead and motivate others
Ability to manage a large number of fundraising activities simultaneously
Ability to engage and motivate groups of diverse individuals
Excellent ability to understand constituent needs and show good judgment and diplomacy
Demonstrated fundraising and/or project experience
Excellent attention to detail
Excellent interpersonal skills
Immediately recognizable as a leader and decision maker who is self-directed, thorough, and committed to a team approach
Ability to achieve effective collaboration across organizational lines and foster a culture of inclusion and engagement at all levels of the organization
Exceptional ability to organize, establish objectives and priorities, and achieve goals
Ability to serve as an effective spokesperson for all areas in business operations
Ability to be patient and comfortable in a highly complex, matrixed work environment; not easily frustrated by ambiguity and the time it takes to accomplish goals; and able to work with diverse groups of university constituents to achieve goals
Action-oriented approach that makes clear assessments, develops plans, and follows through on them
Management, motivational, and pragmatic consensus-building skills
Ability to coordinate varied programs and projects simultaneously

Preferences:
Advanced degree
Experience in higher education and/or an academic medical center
Experience with one or more institutions as comprehensive and complex as Rice

Essential Functions:
Serve as a member of the Development and Alumni Relations (DAR)

Division senior leadership team:
Set the strategic direction of the organization and share responsibilities for goals and outcomes. Develop and implement operating model in sync with mission, vision, and strategic plan.
Work collaboratively with the other team members regarding strategic and operational issues.
Support, enable, and demonstrate diversity and inclusion; seek diversity among leadership and staff across all identities, affinities, and perspectives.
Gain and maintain credibility and trust across DAR constituencies and central university functional areas.
Address barriers that impede success and progress.
Utilize data to make informed, strategic decisions and investments.
Advocate for and decide on resources that support the organization's strategic direction.
Engage the staff to lead and achieve the goals in each area of responsibility.
Communicate with integrity, transparency, and authenticity to engage, inform, and connect DAR and the university-wide alumni and development community. Undertake special projects as directed by the vice president. Organize and manage groups to achieve project objectives.

Bring issues to the surface and ensure that they are considered, appropriate action is taken, and the results communicated throughout the organization as appropriate and in a timely manner.

As a senior leader, work with and represent the priorities and needs of the organization to senior university leaders in human resources, finance, and information technology.

Rely on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Provide strategic vision and direction for human resources, finance, and talent development:


Provide strategic vision and direction for DAR human resources and finance and manage the delivery of services to leadership and all employees.

Lead DAR in all areas of human resources to support the strategic mission of DAR.

Oversee talent management including development of five-year staffing plans, talent acquisition and retention, organization planning, compensation, employee relations, and legal compliance.

Manage all aspects of human resources to meet university and departmental objectives in training, equal employment and pay, and wage and salary administration.

Ensure compliance with all applicable legal and regulatory employment guidelines.
Lead DAR in all areas of finance to support the strategic mission of DAR. Oversee operating and special budgets including expenditures, projections, and annual operating budget preparations. Develop long-range budget plans to support the work of DAR. Ensure compliance with all university policies and procedures.
Provide strategic vision and direction for talent development and manage the delivery of services to leadership and all employees.

Oversee the expansion of a professional development program for DAR staff that includes mentoring opportunities and career pathing and offer the program as a service to alumni and development staff university-wide.

Manage executive search firms. Develop communication vehicles to reach potential candidates and develop teams to host candidates during recruitment visits.
Evaluate the effectiveness of a bonus program and design a model for alumni and development staff university-wide.
Ensure compliance with university policies and procedures.

Provide strategic vision and direction for business intelligence and decision support:

Provide strategic vision and direction for DAR in all areas of business intelligence, including prospect research, management, and analytics.

Oversee the conceptualization and development of a comprehensive business intelligence unit that collects, organizes, and disseminates information and analysis that enables a robust engagement and development program.

Oversee and advocate for the resources to support staff and departmental needs ensuring that technology, infrastructure, and long-range planning requirements are met and supported.

Oversee and direct benchmarking surveys, both internal and external.

Seek and analyze data from a variety of sources to support decision-making and to align and support the overall DAR strategic priorities.

Provide strategic vision and direction for

Gift Administration:
Provide strategic vision and direction for gift administration and manage the delivery of services to leadership and all employees.

Oversee and manage data integrity and compliance, gift accounting, pledges and complex gift administration, gift acceptance, and reconciliation with university's finance office.

Review, assess, and build an effective and efficient process for gifts and records; establish best practices for coding, tracking, and reporting protocols.

Gift Administration is responsible for operational and technical processes related to the collection and management of gifts and associated data.

The department serves as an expert and key resource on gift acceptance, counting policies, as well as IRS and CASE reporting standards.

The department is also a resource and liaison to University Finance, Sponsored Projects, and the Investment Office.
Work closely with senior development counsel.

Provide strategic vision and direction for facilities and operational needs of the organization:


Provide strategic vision and direction for facilities and operational needs for DAR and manage the delivery of services to leadership and all employees.

Lead DAR in all areas of operations. Oversee facility needs in keeping with staffing and university requirements.

Provide strategic vision and direction for all processes and groups that enable an effective matrixed organization, including the work of cross-functional teams.

Ensure compliance with university policies and procedures.

Exemplify leadership and manage programmatic leaders in HR and finance, talent development, business operations, and facilities to success:

Ensure alignment of given programmatic, departmental, vertical, and/or organization-wide activities with DAR strategic goals, priorities, and expectations.
Effectively set clear and challenging goals while committing the operation functions to improved performance.
Design and deliver metrics to assess and ensure service excellence.

Ensure the right administrative structure and leadership is in place to support timely, effective, and efficient decision making across all departments.

Exercise fiduciary responsibility for given individual, programmatic, departmental, vertical, and/or organization-wide activities in accordance with Rice's financial policies, procedures, and standards, and DAR expectations.

Supervise direct reports in accordance with Rice's human resource policies, procedures, and standards and DAR expectations.

Hire and onboard new employees (and offboard separating employees) in accordance with programmatic, departmental, vertical, and organization-wide priorities, Rice's human resource policies, procedures, and standards and DAR expectations.

Perform all other duties as assigned.

Additional Functions
Occasional travel may be required
Positioning the upcoming comprehensive campaign to expand fundraising and friend-raising for Rice University so that it is poised for continued growth

Rice University HR | Benefits:

Rice Mission and Values:
Mission and Values | Rice University

Rice University is an Equal Opportunity Employer committed to diversity at all levels.

It considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status.

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