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Consumer Loan Servicing Specialist
2 weeks ago
Overview:
Helping Members Live Their Financial Dreams
Join FORUM Credit Union and help our members live their financial dreams We're a member-focused, results-driven financial institution dedicated to offering the best customer service and financial advice.
We're looking for a Consumer Loan Servicing Specialist to join our team at our headquarters in Fishers, IN. This office-based role involves handling all functions related to the servicing of consumer loans.
Responsibilities:
As a Consumer Loan Servicing Specialist, you will:
Process loan Skip-a-Pay requests
Manage incoming calls for consumer loan servicing
Assist members with GAP claims
Process collateral titled loans
Complete daily, weekly, and monthly reports
Perform various administrative duties, including preparation of outgoing or returned mail, adding/removing CPI through DNA, and filing titles
You may enjoy this job if:
You accept responsibility with a high level of ownership and commitment
You are detail oriented
You understand and anticipate the internal and external customer business needs and act accordingly
You have the ability to build relationships with internal and external partners, business owners, members and colleagues
Qualifications:
What we are looking for:
A high school education or GED
One year to three years of similar or related experience
Proficient Computer Skills
Enthusiastic and Positive Attitude
Employee Perks:
Competitive Salary
Student Loan Reimbursement
Tuition Assistance
Wellness Programs
Community Involvement and Paid Volunteer Time
Professional Development/Award Winning Training Program
401K with Match
Comprehensive Benefits Package
Generous Paid Time Off
Please note:
A criminal background screen will be conducted upon hire.
FORUM Credit Union values and celebrates diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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