Consumer Loan Servicing Specialist

2 weeks ago


Fishers Indiana, United States FORUM Credit Union Full time

Overview:
Helping Members Live Their Financial Dreams


Join FORUM Credit Union and help our members live their financial dreams We're a member-focused, results-driven financial institution dedicated to offering the best customer service and financial advice.

Serving over 155,000 members in the greater Indianapolis area, we provide a full suite of financial products.

We're looking for a Consumer Loan Servicing Specialist to join our team at our headquarters in Fishers, IN. This office-based role involves handling all functions related to the servicing of consumer loans.

Responsibilities:

As a Consumer Loan Servicing Specialist, you will:
Process loan Skip-a-Pay requests

Manage incoming calls for consumer loan servicing

Assist members with GAP claims

Process collateral titled loans

Complete daily, weekly, and monthly reports

Perform various administrative duties, including preparation of outgoing or returned mail, adding/removing CPI through DNA, and filing titles

You may enjoy this job if:
You accept responsibility with a high level of ownership and commitment

You are detail oriented

You understand and anticipate the internal and external customer business needs and act accordingly

You have the ability to build relationships with internal and external partners, business owners, members and colleagues

Qualifications:

What we are looking for:
A high school education or GED

One year to three years of similar or related experience

Proficient Computer Skills

Enthusiastic and Positive Attitude

Employee Perks:
Competitive Salary

Student Loan Reimbursement

Tuition Assistance

Wellness Programs

Community Involvement and Paid Volunteer Time

Professional Development/Award Winning Training Program

401K with Match

Comprehensive Benefits Package

Generous Paid Time Off

Please note:
A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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