Dispatcher

2 weeks ago

Williston, Vermont, United States Casella Waste Systems, Inc. Full time

Position Summary:


The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.


Key Responsibilities:


Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction.

Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.


Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.


Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.

Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.

Updates and informs Customer Care of any service delays in order to keep customers notified.

Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.

Reports driver performance issues or concerns to appropriate management for resolution.


Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.


Education, Experience & Qualifications:


The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment.

It is preferred that the candidate has some previous dispatch experience.


High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required.


Attributes:


Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.


Benefits:


Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

  • Dispatcher

    2 months ago

    Williston, United States Cassella Waste Systems, Inc. Full time

    Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Key Responsibilities *...

  • Dispatcher

    4 weeks ago

    Williston, United States Cassella Waste Systems, Inc. Full time

    Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Key Responsibilities *...

  • Dispatcher

    2 weeks ago

    Williston, United States GREEN MOUNTAIN HABITAT FOR HUMANITY Full time

    Job DescriptionJob DescriptionDescription:Do you have a passion and drive to apply your talents to make a difference? The Green Mountain Habitat for Humanity (GMHFH) ReStores are seeking a part-time Dispatcher to support their mission of helping local families build strength, stability, and self-reliance through affordable homeownership.Department: ReStores,...

  • Dispatcher

    2 months ago

    Williston, United States Casella Waste Systems Inc. Full time

    ## Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll\-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers\. ## Key...

  • Dispatcher

    4 weeks ago

    Williston, United States Casella Waste Systems Inc. Full time

    ## Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll\-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers\. ## Key...

  • Dispatcher

    2 weeks ago

    Williston, United States GREEN MOUNTAIN HABITAT FOR HUMANITY Full time

    Description: Department: ReStores, In-Person FLSA Status: Part Time Hourly, Non-Exempt Schedule: Part time, according to organizational needs Reports To: Procurement Manager Supervises: None **Summary**: **Requirements**: **Primary Responsibilities**: **2.** Communicate GMHFH donation and pickup guideline and determine acceptability of items using GMHFH...

  • Dispatcher/Customer Service Representative

    3 weeks ago

    Williston, United States GREEN MOUNTAIN HABITAT FOR HUMANITY Full time

    Job DescriptionJob DescriptionDescription:Do you have a passion and drive to apply your talents to make a difference? The Green Mountain Habitat for Humanity (GMHFH) ReStores are seeking a part-time Dispatcher to support their mission of helping local families build strength, stability, and self-reliance through affordable homeownership.Department: ReStores,...

  • Dispatcher - PT Sat & Sun

    2 weeks ago

    Williston, North Dakota, United States PRIORITY Full time

    Position Description Now accepting applications for Part Time Weekend Dispatcher Work Sat or Sun or both. Sat & Sun- 6:00AM - 6:00PM - $ per hr Applicants must possess basic computer skills. Previous experience in transportation desired but not required. Paid Vacation after 6 months Dental PlanVision Plan Type: Part-time

  • PSAP Emergency Communications Dispatcher I

    1 month ago

    Williston, United States State of Vermont Full time

    Overview Watch a short video on being a PSAP Emergency Communications Dispatcher I. Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of...

  • PSAP Emergency Communications Dispatcher I

    1 month ago

    Williston, United States State of Vermont Full time

    OverviewWatch a short video on being a PSAP Emergency Communications Dispatcher I.Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of...

  • PSAP Emergency Communications Dispatcher I

    4 weeks ago

    Williston, United States State of Vermont Full time

    OverviewWatch a short video on being a PSAP Emergency Communications Dispatcher I.Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of...

  • PSAP Emergency Communications Dispatcher I

    2 months ago

    Williston, United States State of Vermont Full time

    Overview Watch a short video on being a PSAP Emergency Communications Dispatcher I. Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience?

  • Dispatcher/customer Service Representative

    4 weeks ago

    Williston, United States GREEN MOUNTAIN HABITAT FOR HUMANITY Full time

    Description: Department: ReStores, In-Person FLSA Status: Part Time Hourly, Non-Exempt Schedule: Part time, according to organizational needs Reports To: ReStore Director Supervises: None **Summary**: **Requirements**: **Primary Responsibilities**: **2.** Communicate GMHFH donation and pickup guideline and determine acceptability of items using GMHFH...

  • Dispatcher

    1 month ago

    Williston, United States Harlows School Bus Service Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Job Summary:Utilize integrated routing software programs to...

  • Dispatcher

    11 hours ago

    Williston, United States Harlow's Bus Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Summary: Utilize integrated routing software programs to...

  • Dispatcher

    4 weeks ago

    Williston, United States Harlows School Bus Service Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Job Summary:Utilize integrated routing software programs to...

  • Logistics Coordinator

    3 weeks ago

    Williston, United States Vital Delivery Solutions Full time

    Job DescriptionJob DescriptionA courier company, located in Williston, VT, is looking for a dispatcher/customer service representative to join our team!The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but...

  • CDL Driver, Williston

    4 weeks ago

    Williston, United States Parkland Full time

    ** CDL Driver, Williston** **Job Category****:** All Drivers **Requisition Number****:** CDLDR004756 Showing 1 location **Job Details** **Description** Summary The CDL Driver position is responsible for bulk and package deliveries, retrieving directions, and providing customer service and logistics support with respect to gas and fuel department deliveries...

  • Field Trucking Supervisor

    3 weeks ago

    Williston, United States Shale Oilfield Services Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTION: FIELD SUPERVISOR - Field Trucking Supervisor is responsible for leading and coordinating field activities, dispatching, checking and running crews and reviewing tickets in the field. They ensure that all duties are carried out safely, efficiently, and in compliance with company policies and regulatory...

  • Swamper

    3 months ago

    Williston, United States Shale Oilfield Services Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTION: SWAMPER/FIELD TECHThe Swamper/Field Tech is a general labor position for a hydro excavation crew.  The Swamper/Field Tech assists the Operator with the operation of the Hydrovac performing excavation, pressure washing, potholing, trenching, daylighting, confined space entry and any other functions...