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Patient Coordinator
2 weeks ago
Join our team at Goshen Speech & Hearing Center as a Medical Practice Patient Coordinator. This crucial role plays a significant part in shaping patients' experiences and interactions with the practice, contributing to the overall success of our medical facility.
At Goshen Speech & Hearing Center, located in Orange County, NY, and the Greater Hudson Valley, we specialize in providing professional audiology and speech-language pathology services for both children and adults, offering top-notch evaluation and treatment for speech and hearing health.
Key Responsibilities:
- Efficiently manage multiple schedules for various clinicians
- Handle a multi-line phone system
- Maintain a welcoming and professional waiting room environment
- Collect co-pays, deductibles, and co-insurance while ensuring insurance verification and prior authorizations
- Verify and prepare medical documents, including necessary test results/imaging before patient appointments
- Oversee patient intake and check-in procedures
- Engage in activities that enhance the smooth functioning of a medical office
Requirements:
- Bachelor's degree in Business Administration, Healthcare, or related field
- Preferred previous experience in a medical office or healthcare setting
- Familiarity with electronic health records (EHR) systems and appointment scheduling software
- Outstanding interpersonal and communication skills
- Exceptional organizational abilities and keen attention to detail
- Compassionate and customer-focused approach to providing service
- Knowledge of medical terminology, insurance procedures, and healthcare laws
Location: Goshen, NY
Working Hours: Full-Time, Monday to Friday (8:30 AM - 5:00 PM EST)
Perks:
For candidates based in New York, the starting salary range for this role is competitive. Compensation will be based on factors like location, experience, and expertise.
This role overview outlines the primary responsibilities for the position, but additional tasks may be assigned to ensure the effective functioning of the department.
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