Client Services Manager

2 weeks ago

San Francisco, California, United States Tatari Full time

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands-like Calm, Fiverr, and OneWheel-to grow their business through linear and streaming TV. We combine a sophisticated media buying platform with proprietary analytics to turn TV advertising into an automated, digital-like experience.

Named one of the Hottest Ad Tech Companies by Business Insider, and Best Places to Work by Inc. Magazine for the third consecutive year, our team includes founders and leaders from Google, Microsoft, Stripe, Shazam and Facebook. We are growing rapidly as we accelerate our mission to automate the complex landscape of managing and measuring television advertising. We have a long-term goal to make marketing on TV available to businesses of any size.

Tatari is expanding and we're looking for a CSM - Growth to join the team. The Growth team at Tatari is responsible for managing and executing TV campaigns (primarily programmatic) for SMB clients at Tatari. As such, you will be responsible for a set number of clients within Tatari's ever-growing portfolio and work cross-departmental to ensure that client needs are met with the most superior management skills.

Responsibilities:

  • Manage post-sales relationships for SMB and strategic client accounts as the primary contact and trusted advisor.
  • Hands-on media planning, execution and optimization within Tatari's buying platform across Linear & Streaming TV.
  • Listen to clients needs, as well as identifying unknown or unmet needs.
  • Become an expert of all-things Tatari (buying, reporting, proprietary measurement, etc.) and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems.
  • Guide clients through their TV advertising campaign, with a focus on buying/optimization for business outcomes (CPA, CAC, & ROAS), education across key concepts and strategies, and training on Tatari's platform.
  • Participate, actively engage, and be the expert voice on TV in client meetings.
  • Spend a lot of time with clients (up to 20% travel) and building relationships with C-level executives.
Qualifications:
  • Bachelor degree from a 4-year institution, preferably majoring in business, statistics, data analytics, and economics.
  • 1-2 years of experience buying/trading within digital/programmatic buying platforms (DSP's, etc.)
  • 1-3 years in post-sales account management/client relationship support roles, including C-level interactions
  • 1-3 years in project management
  • Experience working with performance-minded clients (Brands and/or Agencies), with a focus on optimizing for business outcomes such as CPA, CAC, & ROAS
  • Solid understanding of Streaming TV buying and overall landscape, bonus for Linear
  • Ability to clearly communicate technical terms and concepts
  • Great presentation and listening skills-you come prepared to every meeting
  • You're at ease holding a conversation with an engineer or marketing manager. You're not a salesperson
  • Highly organized and detail oriented
  • Bonus: understanding of TV and digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilities
Benefits:
  • Competitive salary ($70-110K)
  • Equity compensation
  • 100% health insurance premium coverage for you and your dependents
  • Unlimited PTO and sick days
  • Snacks, drinks, and catered lunches at the office
  • Team building events
  • $1000 annual continued education benefit
  • $500 WFH reimbursement
  • $125 pre-tax monthly stipend to spend on whatever you want
  • Annual mental health awareness app reimbursement
  • FSA and commuter benefits
  • Monthly Company Wellness Day Off (During WFH)Hybrid RTO: 2 flex days a week in 2024. Likely increasing to 3 after, but no more than that. THIS IS AN IN-OFFICE POSITION.
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

#LI-HYBRID

  • Client Service Manager

    2 weeks ago

    San Francisco, California, United States net-worm Full time

    Client Service Manager*San Francisco Bay Area 1 month ago 45 applicants** Welcome backSign in to save Client Service Manager at Baker Street Advisors.Baker Street Advisors LLC (BSA) is a preeminent, private wealth management firm, based in San Francisco. We manage over $14 billion (AUM) in aggregate wealth for 420+ families. We are a team of dedicated...

  • Client Services Manager

    2 weeks ago

    San Francisco, California, United States Tatari Full time

    Client Services Manager (Agency Relationships) Client Services Manager (Agency Relationships) at Tatari San Francisco, California, United StatesTatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Fiverr, and Chime—to grow their business through linear and streaming TV. We combine a...

  • Senior Client Service Manager

    2 weeks ago

    San Francisco, California, United States Canadian Imperial Bank of Commerce Full time

    Senior Client Service Manager page is loaded Senior Client Service Manager Apply locations San Francisco, CA time type Full time posted on Posted 8 Days Ago job requisition id We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace...

  • Client Service

    2 weeks ago

    San Francisco, California, United States BCI - Brokerage Consultants Inc. Full time

    Privately-owned boutique asset manager with U.S. small/mid-cap equity mutual funds seeks entrepreneurial-minded Client Service professional to join team focused on RFPs/DDQs and creating marketing presentations. This role is in-office five days/week.Responsibilities:Analyze/present/report on performance/attribution/strategy data for company investment...

  • Client Services Executive

    2 weeks ago

    San Francisco, California, United States National Women's Soccer League Full time

    Bay FC is seeking a Client Service Executive to join our team. The ideal candidate has a professional, service-focused, and proactive mindset with a background in client management and support. The Client Service Executive will be responsible for man Client Service, Executive, Client Relations, Business Services

  • Client Service Executive

    2 weeks ago

    San Francisco, California, United States AEG Full time

    CLIENT SERVICE EXECUTIVEAbout Us Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women's National Team legends-Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne-in partnership with global investment firm Sixth Street, Bay FC is changing the face of women's soccer as we know it. Beginning play in the 2024 season, we are...

  • Client Services Coordinator

    2 weeks ago

    San Francisco, California, United States Colliers International Full time

    Client Services Coordinator page is loaded Client Services Coordinator Apply locations San Francisco, California, United States of America time type Full time posted on Posted Yesterday job requisition id JR13805 Make your next move an expert one.At Colliers its not our success that sets us apart, its how we achieve it. Our people are passionate, take...

  • Client Services Specialist

    2 weeks ago

    San Francisco, California, United States Colliers Full time

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble,...

  • Property Manager

    2 weeks ago

    San Francisco, California, United States MyPlace Asset Manager LLC Full time

    Join Our Team and Be a Part of Our Success: Every Opportunity Is Waiting for YouAbout Us:MyPlace Self Storage is not just a company, it's a close-knit community. We stand out in the industry as pioneers with our focus on innovation, exceptional service, and team member development. As we expand our portfolio, we are seeking dedicated individuals ready to...

  • Client Relationship Manager

    2 weeks ago

    San Francisco, California, United States Zenith American Full time

    Title:Client Relationship Manager Department:Client ServicesBargaining Unit:NBUGrade:N/AFLSA:Exempt Hours per week: 40 Position Summary The Client Relationship Manager supports the Director, Client Relationship across their book of business (BOB) in fund management, with direct client and vendor liaison as required by the Director, Client Relationship. The...

  • Client Account Manager

    3 months ago

    San Francisco, California, United States Intelligent Technical Solutions Full time

    Job DescriptionAs a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various number of clients.Job ResponsibilitiesGrow existing accounts within the assigned territory.Providing...

  • Client Account Manager

    5 days ago

    San Francisco, California, United States Intelligent Technical Solutions Full time

    Job DescriptionAs a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various number of clients.Job ResponsibilitiesGrow existing accounts within the assigned territory.Providing...

  • Associate Director, Client Success Services

    2 weeks ago

    San Francisco, California, United States Linnovate Partners Full time

    Linnovate Partners San Francisco, California, United States (On-site) The Time for CHANGE is Now Linnovate Partners is a Funds service and FinTech company which has become a disrupter and leading asset servicing company in the alternatives investment industry. With 9 offices worldwide and over 280+ employees, we leverage on automation and data integration...

  • Associate, Client Service, 2025

    2 weeks ago

    San Francisco, California, United States AlphaSights Full time

    Start Dates Available: January 2025 Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you. About AlphaSights We bring together some of the most ambitious people from around the globe to work with the leading...

  • Registered Client Service Associate

    2 weeks ago

    San Francisco, California, United States PSG Global Solutions Full time

    The Registered Client Service Associate enhances the client experience by providing exceptional client service, supporting Branch functions as needed, assisting in safeguarding client assets, and serving as administrative and operational support to F Client Service, Registered, Associate, Client, Financial Advisor, Business Services, Staffing, Support

  • Client Services Team Lead

    2 weeks ago

    San Francisco, California, United States CB Richard Ellis Full time

    Client Services Team Lead - AdministrativeJob ID162583Posted19-Apr-2024Service lineAdvisory SegmentRole typeFull-timeAreas of InterestAdministrativeLocation(s)San Francisco - California - United States of AmericaGet ready for an exciting career with CBRECBRE is the global leader in commercial real estate services. We have been ranked the industry's top brand...

  • Executive Director, Sr. Client Partner: HC

    1 month ago

    San Francisco, California, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Executive Director, Sr. Client Partner: HC - Roche - Life Science - Global (Remote) to join our team in San Francisco,...

  • Executive Director, Sr. Client Partner: HC

    4 weeks ago

    San Francisco, California, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Executive Director, Sr. Client Partner: HC - Roche - Life Science - Global (Remote) to join our team in San Francisco,...

  • Senior Director of Client Accounting Services

    2 weeks ago

    San Francisco, California, United States Creative Financial Staffing Full time

    Client Accounting Services, Senior Director Overview:We are seeking an experienced and detail-oriented individual to provide financial management and strategic leadership to our not-for-profit clients. As Senior Director, you will work with multiple clients, providing financial guidance and support to assist them in achieving their mission and goals. You...

  • Client Partner

    2 weeks ago

    San Francisco, California, United States Capgemini Full time

    Job Title: Global Client Partner (Technology Consulting Client) Job Location: San Francisco, New York Job description: Capgemini Global Client Partner are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partner are proficient in...