Patient Care Coordinator

2 weeks ago

Montclair, New Jersey, United States HarmonyCares Full time
Overview

HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

  • Quarterly Bonuses – up to $5000 per year
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Day Time Hours (no holidays/weekends)
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today
Responsibilities

The Patient Care Coordinator provides clinical support to HarmonyCares Medical Group patients primarily through phone encounters. They answer inbound inquiries from patients, triaging and communicating to providers with the appropriate urgency. They communicate clinical information to patients on behalf of the provider. The Patient Care Coordinator is a member of the patient's care team, assisting with necessary care coordination efforts and proactively monitoring patients upon instruction.

Essential Duties and Responsibilities

  • Provide medical triage, consistent with scope of practice and competency, for inbound clinical inquiries (via telephone calls and patient portal messages), including inquiries related to new / emerging medical conditions or sick calls, requests for new orders, and questions about medications
  • Maintain a paneled caseload of lower acuity patients and will be responsible for tasks such as care plans and proactive outreach
  • Initiate the SBAR process and utilizes appropriate triage protocols when assessing a clinical situation and providing recommendations to patients and providers
  • Document all phone calls and patient interactions in the EHR promptly by utilizing standard clinical documentation guidelines as required by HarmonyCares and local, state and federal rules and regulations
  • Review, transcribe, communicate and processes providers' verbal orders, as requested
  • Assist with patients' medication refill requests, via telephone requests and fax requests, including checking for duplicate refill requests and preparing necessary refill information for provider to review
Qualifications

Required Knowledge, Skills and Experience

  • Ability to react decisively and quickly in emergencies
  • Knowledge of medications effects, indications, and contraindications
  • Experience with multi-tasking
  • Proficiency in using electronic health records (EHR) system, call center technology, and Microsoft Office Suite
  • Ability to communicate effectively with patients and their family members, and facility staff
  • Knowledge of basic principles, practices and techniques in primary healthcare
  • Ability to read and interpret written information, and write clearly and informatively
  • Ability to speak clearly and persuasively in positive or negative situations, including listening and getting clarifications, and responding well to questions

Preferred Knowledge, Skills and Experience

  • Active LPN/LVN license in the state where patients are located, Foreign Nursing Grad, or Foreign Medical Grad
  • 2 years of experience as an LPN or LVN
  • Familiarity with Medicare and Medicaid insurances and programs
  • Experience in Aprima (EHR)
Posted Min Pay Rate

USD $22.05/Hr.
Posted Max Pay Rate

USD $23.47/Hr.
Pay Transparency

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

  • Patient Care Coordinator

    2 weeks ago

    Montclair, New Jersey, United States Genesis Global Group Full time

    Patient Care Coordinator Job Summary:Montclair Breast Center, a member of Genesis Health, is dedicated to saving lives through proactive healthcare. Our patients enjoy the unique experience of state-of-the-art, personalized care linked seamlessly to the latest screening, diagnostic and preventive technologies. MBC is seeking a Patient Care Coordinator to...

  • Patient Service Representative

    1 month ago

    Montclair, New Jersey, United States tapwage Full time

    OverviewArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Ultrasound...

  • Patient Service Representative

    4 weeks ago

    Montclair, New Jersey, United States tapwage Full time

    OverviewArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Ultrasound...

  • Community Health Coordinator

    2 weeks ago

    Montclair, New Jersey, United States HarmonyCares Full time

    Overview HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized,...

  • Medical Education Coordinator

    1 week ago

    Montclair, New Jersey, United States Ardent Health Full time

    Overview Join our team as a day shift , full-time , Continuing Medical Education (CME) & Graduate Education Coordinator in Montclair, NJ. Fulf illing your purpose begins here: People First, Always . Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off,...

  • Community Outreach Specialist

    2 weeks ago

    Montclair, New Jersey, United States HarmonyCares Full time

    OverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.Our Mission– To bring personalized, quality-based...

  • Nurse Practitioner

    1 week ago

    Montclair, New Jersey, United States HarmonyCares Full time

    OverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized,...

  • Family Medicine Physician

    4 weeks ago

    Montclair, New Jersey, United States Summit Health Medical Group Full time

    Career opportunities at VillageMD and our operating companiesWe re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.And now we re proud to say we re part of the VillageMD family.VillageMD, through its operating companies, provides high-quality, accessible health care...

  • Family Medicine Physician

    1 month ago

    Montclair, New Jersey, United States Summit Health Medical Group Full time

    Career opportunities at VillageMD and our operating companiesWe re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.And now we re proud to say we re part of the VillageMD family.VillageMD, through its operating companies, provides high-quality, accessible health care...

  • Pulmonologist

    1 week ago

    Montclair, New Jersey, United States Summit Health Inc Full time

    About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village...

  • Crisis Counselor

    2 weeks ago

    Montclair, New Jersey, United States Ardent Health Full time

    Overview Join our team as a PRN OP Crisis Intervention Counselor in Montclair, NJ. Fulf illing your purpose begins here: People First, Always . Here's how we take care of our people: Competitive salaries, support teams and growth opportunities. Your team is bigger than your department: Hackensack Meridian Mountainside Medical Center is an...

  • Pulmonologist -physician led group, large multispecialty

    1 week ago

    Montclair, New Jersey, United States NP Now Full time

    A thriving healthcare system is seeking a Pulmonologist to work in the New York City area Multiple openings within 45 minutes of New York City - towns in NJ, CT and NY Take the best position in the US right for a Pulmonologist Contact Raymond Stiles About the Group: physician-led, patient-centric network, committed to simplifying the complexities of health...

  • Director of Infection Control

    2 weeks ago

    Montclair, New Jersey, United States Ardent Health Full time

    Overview Patient focused, community oriented, conveniently located and equipped with technology that rivals the nation's most prestigious healthcare systems, Hackensack Meridian Health Mountainside Medical Center offers a comprehensive and growing array of services delivered by caring and highly skilled medical professionals. We're proud of the therapeutic...

  • Caregiver for Adult Day Program

    4 weeks ago

    Montclair, New Jersey, United States Sevita Full time

    Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Caregiver for Adult Day Program

    4 weeks ago

    Montclair, New Jersey, United States Sevita Full time

    Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Vascular Nurse Practitioner or Physician Assistant

    2 weeks ago

    Montclair, New Jersey, United States Atlas Search Full time

    Responsibilities:Providing quality care and services throughout the patient s hospitalization under the supervision of an attending physicianEvaluation of patients through daily rounding, ordering and evaluationPerforms admission history and physicalsCommunicates with attending physicians regarding patient careCommunicates with patient and patient s family...

  • Clinical Research Nurse

    1 week ago

    Montclair, New Jersey, United States American Clinical Research Services Full time

    Catalina Research Institute (CRI), an ACRS company is located in Montclair, CA and they focus on Phase I-III clinical trials in complex metabolic and central nervous system indications. We are seeking a Clinical Research Nurse. The expectation is to work on site in Montclair, CA.Hours are 5pm – 5am PSTThis will be a per diem roleMust be willing to pick up...

  • Dialysis Tech

    2 weeks ago

    Montclair, New Jersey, United States Ardent Health Full time

    Overview Join our team as a day shift, full-time, Dialysis Tech in Montclair, NJ. Fulf illing your purpose begins here: People First, Always . Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Medical Assistant

    2 weeks ago

    Montclair, New Jersey, United States Summit Health Inc Full time

    About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village...

  • Nursing Assistant

    2 weeks ago

    Montclair, New Jersey, United States Ardent Health Full time

    OverviewJoin our team as a full-time Night Shift Intensive Care Unit (ICU) Nursing Assistant (NA) position in Montclair, New Jersey.About the company:We are dedicated to putting People First, Always. We offer a comprehensive benefits package including medical, vision, dental health insurance, health savings account, competitive pay, paid time off, 401k...