associate manager, Siren Retail- Chicago Roastery
7 days ago
- This role contributes to Starbucks success by leading a team of store partners to create and maintain the Roastery & Reserve Experience for customers and partners
- Assists the store manager(s) in executing store operations
Summary of Key Responsibilities:
- Leadership:
- Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- Provides leadership and supervision to partners for all aspects of each shift worked
- Demonstrates a calm demeanor during busy times and manages transitions smoothly to keep the store operating to set standards
- Role models a passion for service, operational excellence, coffee curiosity, and innovation
- Delegates responsibilities to store partners to ensure smooth operations
- Provides coaching and direction to achieve operational goals
- Planning and Execution:
- Works with store manager(s) to develop strategic and operational plans
- Responsible for managing business operations in assigned zones
- Provides input into store staffing levels and decisions
- Communicates clearly and concisely to ensure effective store operations
- Business Requirements:
- Develops understanding of operational tools, systems, and processes
- Maintains positive relationships with peers
- Adheres to operational compliance requirements
- Reinforces individual and team accomplishments
Basic Qualifications:
- Progressively responsible customer service experience
- Experience directing the work of others
- Available to work flexible hours
- Ability to read, understand, and enforce safety procedures
- Ability to carry 35lb
- 21+ years of age
- Education: High school/GED
Preferred Qualifications:
- Ability to manage store operations independently in a fast-paced environment
- Strong interpersonal and communication skills
- Organization, planning, and prioritization skills
- Strong problem-solving skills
- Ability to handle confidential information
- Strong supervisory and leadership skills
- Additional languages beneficial
Starbucks is an Equal Opportunity Employer:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences to better serve customers globally. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in accordance with federal, state, and local ordinances.Starbucks Corporation provides reasonable accommodations to job applicants with disabilities. If assistance is needed due to a disability, contact Starbucks.
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