Order Operations Specialist

2 weeks ago


Bedford, Massachusetts, United States Aspen Technology Full time

Welcome aboard Join our team at AspenTech, where our dedicated and ambitious individuals are the driving force behind our success. We are passionate about pushing boundaries, overcoming challenges, and striving for excellence. At AspenTech, you will find a wealth of opportunities for career growth, community involvement, and social engagements that foster a sense of fun and camaraderie across our global network.

Job Title: Order Operations Key Member

Company: AspenTech

The Role:

As a key member of Order Operations, you will play a crucial role in reviewing customer contract documentation and initiating the order process. Your responsibilities include reviewing purchase orders, ensuring compliance with company policies, coordinating resolutions, and preparing customer documentation.

Your Impact:

  • Perform initial review of customer documentation to verify completeness.
  • Ensure customer documents align with company policies.
  • Coordinate discrepancy resolutions and ensure timely completion.
  • Prepare customer documentation for review and signature.
  • Process customer agreements and facilitate order processing.
  • Remediate quotes to streamline order processing.
  • Collaborate with cross-functional teams to address issues.
  • Provide expertise for process improvement initiatives.

What You'll Need:

  • 1-2 years of experience in administration or customer service.
  • College Degree preferred.
  • Proficient in MS Office tools.
  • Strong written and verbal communication skills.
  • Attention to detail and organizational abilities.
  • Ability to work under pressure and resolve issues efficiently.
  • Manage multiple priorities effectively.
  • Work well with limited supervision.
  • Excellent interpersonal skills.


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