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Reseller Portfolio Manager

3 months ago

Cincinnati, Ohio, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

15 - 25%

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The Card Solutions Professional Services and Onboarding team provides new customer onboarding and ongoing services to our diverse portfolio of Debit, Credit, and Prepaid customers.

The team is comprised of experts in project management, technical configuration, and data conversion, who work collaboratively to deliver customized online and mobile banking solutions to commercial and consumer banks, emphasizing innovation, client-specific customization, and seamless implementation.

What you will be doing

As a Reseller Portfolio Manager, you'll be working with our Reseller and Referral partners to manage their projects on behalf of their end Banks and Credit Unions. The projects will include new Customer onboarding and ongoing maintenance changes.

· Managing a portfolio of FIS projects on behalf of the Reseller or Referral Partner.

· Working with cross-functional teams to provide a seamless customer experience.

· Participating in client meetings, team meetings, and sales discussions.

· Working with the Customer Success Manager to provide visibility and guidance into the relevant product and industry changes.

What you bring

· Background in Credit and/or Debit Card Processing Solutions.

· Ability to help translate a business need into a product solution.

· Ability to manage multiple large portfolios.

· Ability to communicate at various levels of an organization, from the Call Center to the C-Suite.

Bonus if you have

· Experience and Knowledge of FIS Card Processing Products.

· Experience working in a Reseller or Service Bureau Environment.

What we offer you

· Attractive benefits including private medical cover, dental cover, and travel insurance.

· A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.

· A variety of career development tools, resources and opportunities.

· The chance to work on some of the most challenging, relevant issues in financial services & technology.

· A broad range of professional education and personal development opportunities.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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