Talent Operations Coordinator

2 weeks ago

Santa Monica, California, United States Red Bull Full time

Reporting to the Talent Operations Manager, the Talent Operations Coordinator (TOC) supports the full employee lifecyclefrom onboarding through off-boarding. The TOC provides balanced execution support to the Talent team, across all North American entities. Your role will serve as the operational backbone of the Talent team, ensuring an excellent employee experience for approximately 8,000 employees.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

Process relocations through the vendor portal and manage exceptions Ensure premium onboarding experience from day 1 by conducting new hire onboarding calls Own new hire compliance by completing I-9s and auditing of new hire paperwork Manage voluntary termination process Submit IT separation requests and partner with IT on employee equipment returns Submit HR separation forms with final pay details Draft and send exit emails to separating employees with required state documents Manage unemployment claims via the vendor portal Provide additional compliance support to the business, including state-required posters, handouts, reporting, follow-up, and communications Support Compensation with minimum wage updates Create confirmation letters for off-cycle pay adjustments and in-role promotions Create repayment and recoupment letters as needed Submit LOAs, separations, title/manager/organizational changes as requested Ensure digital personnel files are complete; push updated documents for signature via 3rd party platform Assist in answering questions and issues within Zendesk related to IT, Payroll, and Benefits Level 1 Talent systems questions and issues (ECM, My Wings, and Amplify) Create SAP reports as requested (ad hoc from TBPs, COEs) Submit COBRA subsidies Complete Qualified Medical Support Notices Review and approve life event changes and support open enrollment Support LOA management by collecting and submitting Leave of Absence documents to Third Party Administrator, tracking Worker's Compensation Light Duty Agreements and supporting ADA requests Assist Talent Business Partners with LOA Interactive and Return to Work processes Host on-site training events Support Emerging Programs with large projects, such as Aviator and Grad interviews Partner with COE's on Talent Playbook updates and communications Process Tuition Assistance reimbursements Support New Leader Assimilation trainings Provide coaching on tools & talent resources (Amplify, ECM) Minimum High School diploma or equivalent (GED) required; Bachelor's degree strongly preferred Success managing simultaneous projects 1+ years of experience providing excellent customer service to ensure premium experiences for employees Working knowledge of the integration of leaves and benefits Must be a proactive problem solver and team player who is detail-oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions Ability to handle sensitive and confidential matters appropriately Outstanding verbal and written communication skills are required with the ability to interact at all levels of the successfully organization while functioning as a team player Travel 0-10% Permanent Benefits eligible

Talent Operations Coordinator

Red Bull

Giving wiiings to people and ideas since 1987

In the 1980s Dietrich Mateschitz developed a formula known as the Red Bull Energy Drink. This was not only the launch of a completely new product, in fact it was the birth of a totally new product category.

What drives usChasing our potential

Since the early days of Red Bull, an entrepreneurial mindset has always guided our approach to work and the environment we create:

Meaning

Find your meaning and use your strengths to achieve it

The bigger reason why you work. To contribute and add value to something or someone.

Freedom & Responsibility

Take real responsibility for yourself and your work.

To have the freedom to work on something the way you want to.

Mastery

Love life, love work, love to challenge yourself

Turn your talents into strengths to become excellent at what you do.

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