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Client Technologies Specialist 2
3 months ago
Location: Augusta, ME
Duration: 11+ months with a high possibility of extension
Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time.
Top 3 Skills:
- Hardware/Software troubleshooting
- customer service
- self-motivated/directed
- The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms.
- The individual performs a full range of computer administration functions with minimal direction and/or technical support.
- The individual will uninstall, repair, or update software and operating systems.
- The individual will perform advanced troubleshooting and remediation via remote support.
- Vendor technical liaison functions may be required
- Provide desktop computer support.
- Install application updates.
- Troubleshoot and remediate Operating System update failures.
- Remove unsupported or vulnerable software from end users' computers.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Understand the installation of software patches and upgrades.
- Understand the use of remote technology and commands.
- Communicate accurate and useful status updates.
- ttend and participate in team meetings.
- bility to work in a team environment.
- Strong communication skills; both written and spoken.
- CORE
- CT Vulnerability Project
No
Minimum Education Level:
- ssociate's Degree