Director of Revenue Management

2 weeks ago

Chicago, Illinois, United States Virgin Hotels Full time

About Us:


At our core, we are passionate about what we do and understand its significance. We firmly believe that everyone, guests, and team members alike, should depart feeling enriched. We seek individuals who bring a unique perspective and collaborate to craft extraordinary experiences for our guests. We value the contribution of each team member towards the overall success of the hotel. No hierarchy here - we are a team, and together we create unforgettable guest experiences.


Job Overview:
If you choose to accept this mission...

As a key player, your role involves implementing revenue management strategies to maximize profits for our client hotels. Communication, coordination, and financial issue resolution with teammates, departments, managers, and guests are vital. But above all, we want you to enjoy what you do because your enthusiasm is pivotal in shaping memorable guest experiences with everyone you interact with.
  • Execute revenue management operations, procedures, and best practices.
  • Spot new revenue-generating opportunities.
  • Generate regular reports for analysis.
  • Enhance distribution partnerships.
  • Provide business development consultation.
  • Influence hotel operations and service standards.
  • Cultivate strong relationships at the client hotel.
  • Instill a revenue management mindset.

Key Responsibilities:
Let’s break down your main duties...


To give you a clearer picture of your pivotal role in a top-notch organization, here are your essential job tasks. Remember, this list is not exhaustive, and you might be assigned additional responsibilities to ensure our guests receive exceptional service:



  • Manage revenue and distribution strategies.
  • Analyze daily performance and adjust strategies as needed.
  • Conduct market research and track trends.
  • Create demand calendars and pricing strategies.
  • Forecast results and compare with budgets.
  • Supervise 3rd party distribution.
  • Develop group business pricing strategies.
  • Evaluate monthly hotel performance and propose improvements.
  • Ensure the correct functioning of all systems.
  • Oversee reservations department operations.
  • Maintain an updated website booking process.
  • Train hotel staff on system usage.
  • Collaborate with sales and reservations departments.
  • Monitor data quality and business performance.
  • Conduct property performance reviews and plan actions.
  • Examine distribution partner performance and rates.
  • Optimize distribution costs.
  • Support revenue budget planning.
  • Advise on operational enhancements.
  • Visit hotels to address revenue management issues firsthand.
  • Assist with any other management requests.

Desired Skills:

If you possess the following abilities, you're in the right place...

  • Strong business development acumen.
  • Proficiency in Duetto and Synxis preferred.
  • Drive to achieve goals and excel.
  • Capability to develop operational standards and processes.
  • Analytical skills for swift data processing.
  • Ability to thrive in a high-pressure environment.
  • Strong relationship-building skills.
  • Readiness to adapt to various situations.
  • Prioritization skills for revenue-generating tasks.
  • Interact effectively across different levels and functions.
  • Interpersonal, influential, and supervisory abilities.
  • Willingness to travel and work with diverse cultures.
  • Commitment to client service and taking initiative.
  • Motivation, perseverance, and dedication.

Prerequisites:

  • Eligibility to work in the United States.
  • 2-4 years of Hotel Revenue Management experience.
  • Degree in Hotel Management, Tourism, or Economic Studies.
  • Proficiency in Excel and hotel technologies.

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