Director of Patient Access, The Emory Clinic

2 weeks ago

Atlanta Georgia, United States Emory Healthcare Full time

Overview:
At Emory Healthcare, we integrate science and caring to change the face of health care.

Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems.

We're empowered to influence change for, and with, our patients, their families, the community and each other.

We're defining a new standard of care for humankind. Are YOU ready to join us?


Description:
Director of Patient Access, The Emory Clinic- Contact Center

Shift: 8:00am-5:00pm

Job

Description:
Plans, directs, manages, coordinates and monitors operations of the Patient Access Department for The Emory Clinic (TEC).

Develops and implements strategic goals and objectives to ensure regulatory compliance.

Coordinates and supervises staff services for continuous improvement of operations.

Interacts with key organizational leaders as well as physicians daily.

Participates in key organizational committees as needed.

Develops and administers departmental policies and procedures in accordance with state, federal and organizational guidelines.

Minimum Qualifications:
Bachelor's degree in Business or related field.

Master's degree preferred.

Must have at least 4 years of experience in a healthcare setting or related field.

Combination of education and experience will be accepted.

Additional Details:

PHYSICAL REQUIREMENTS:

1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly).

Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.


ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks.

Environmental exposures include, but are not limited to:
Blood-borne pathogen exposure, Bio-hazardous waste.

chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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