Client Manager

2 weeks ago

Anchorage, Alaska, United States Marsh McLennan Agency Full time

CLIENT MANAGER

DEPARTMENT: BUSINESS INSURANCE STATUS: EXEMPT

YOUR FUTURE IS LIMITLESS.

At Marsh & McLennan Agency (MMA), we approach insurance in a different that means a more interesting, exciting, relevant career for you. When you work with MMA, you'll find real opportunities to make people and businesses safer, more secure, and more successful. That's why working with MMA is a career that matters.

SUMMARY:

As a Client Manager on the Chadwick/Lauwers team, the primary focus is to contribute to revenue growth by developing a deep understanding of clients' business, strategic priorities, risk strategies and risk management needs and assisting in the implementation of various solutions that meet those needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Exposure Analysis, coordination of coverage, program design and evaluation of existing accounts
  • Servicing, renewing, and marketing new and renewal business insurance accounts
  • Analyze and prepare exposure comparisons, premium comparisons, and renewal proposals
  • Direct communication with clients, underwriters, brokers, and others
  • Support producers in obtaining underwriting information and rating of new business
  • Contribute to client retention through high quality and timely service
  • Detailed and comprehensive submissions
  • Coverage comparison and analysis
  • Negotiation of terms and conditions
  • Create and present to client customized renewal strategy and marketing plans
  • Cross selling and rounding of accounts
  • Assist to resolve premium audits in dispute

EDUCATION AND/OR EXPERIENCE:

  • A minimum of 8 years' experience in an agency or brokerage environment and demonstrated knowledge of Property and Casualty Insurance.
  • High School Diploma required. Associate or bachelor's degree preferred.
  • Obtain and maintain a valid Alaska Business Insurance License.
  • Obtain a Surplus Lines License in the first 2 years.
  • Achieve a CIC, CPCU, AU or CRIS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
  • Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
  • Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
  • Effective oral and written communication and relationship building skills.
  • Exceptional time management and organizational skills.
  • Must be a self-started, demonstrate resourcefulness, and have good problem-solving skills.

VALUABLE BENEFITS:

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering.
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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