Technical Solutions Assistant

2 weeks ago


Brighton, Colorado, United States Vivacity Tech Full time

The role of Technical Solutions Assistant at Vivacity Tech:

The Technical Solutions Assistant will provide internal IT support through user administration and maintaining/troubleshooting network infrastructure and computer workstations as needed at each location.



Responsibilities:

  • Communicate with and provide technical support to employees on technical inquiries for systems and applications
  • Prepare computer workstations for new hires and assist in familiarizing new hires with computers and applications
  • Support basic IT infrastructure and networking
  • Assist with various IT Admin duties as required
  • May provide support for internal ERP application design and implementation
  • May be responsible for maintaining and troubleshooting network systems, installing new hardware, and modifying existing hardware
  • Contribute to the development of new company-wide technical solutions
  • Travel to other Vivacity Tech locations in the area as needed
  • Perform assigned duties effectively


Knowledge, Skills & Abilities:

  • Excellent verbal and written communication skills
  • Expert technical skills for troubleshooting, assisting, and training others
  • Strong organizational skills and attention to detail
  • Effective time management skills with a proven ability to meet deadlines
  • Ability to thrive in a fast-paced and sometimes challenging environment
  • Proficient with Google Suite or similar software, adaptable to learning new tools
  • Capable of working independently


Core Values:

  • Passion
  • Excellence
  • Continuous improvement
  • Support for others
  • Vibrant and lively attitude


Education & Experience:

  • High school diploma and a minimum of 1 year of relevant experience required
  • Bachelor's degree or equivalent education and experience combination preferred


Physical Requirements:

  • Prolonged periods of sitting or standing at a desk and working on a computer


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