Telecom Billing Analyst

7 days ago

Alpharetta, United States Insight Global Full time

Day to Day:

  • Analyze telecom billing data to identify discrepancies, errors, and potential cost savings opportunities.
  • Review and validate billing invoices, ensuring accuracy and adherence to contractual agreements.
  • Collaborate with cross-functional teams to resolve billing disputes and discrepancies.
  • Address any billing issues or discrepancies with service provider working for quick resolution. Appropriately document and track issues.
  • Generate reports and provide insights on telecom billing trends, cost allocations, and usage patterns.
  • Develop and maintain documentation of telecom billing processes and procedures.
  • Generate financial reports for management review.
  • Strong ability to prioritize and work independently.
  • Organizational skills critical and ability to multi-task


We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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5+ years of telecommunications billing experience required.

* 5+ years of telecommunications experience.

  • Microsoft Office Suite proficient
  • Knowledge of telecom principles.
  • Ability to grasp new concepts; learn quickly; convey ideas verbally and in written form; prioritize work assignments: analyze and solve problems; ability to handle multiple tasks concurrently.
  • Must have a high degree of interpersonal communication skills.
  • Able to work independently and as a strong team player.
  • Must go on site 2 days a week

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