Store Manager

1 week ago

Sacramento, California, United States Dennis Uniform Full time

We've spent more than a century designing and manufacturing uniforms, serving more than 2,000 top schools across the nation and outfitting more than 500,000 students per year.

Headquartered in Portland, Oregon since 1920 and now with a state-of-the-art distribution and decoration facility in Fort Worth, Texas - plus more than 35 retail branches, we forge lasting partnerships that benefit schools, families and the students who wear our industry-leading products.

DENNIS makes school uniforms easy

We offer a supportive team dynamic as we work together to achieve our shared goal of bringing our partners and customers an ever-improving and best-in-class experience


Eligible full-time employees also enjoy medical, dental and vision coverage, life insurance, paid time off, a 401K and a discount on DENNIS Uniform items.


Position Title:
Store Manager

Reports to:
Customer Success Manager

Summary:

Develop and maintain professional relationships with retail customers and school contacts. Recruit, train and lead an outstanding team of sales associates. Deliver an excellent shopping experience, manage inventory effectively.

Essential Responsibilities:

Oversee all in-store daily activities to achieve sales, service, and profitability goals.

Provide coaching and direction on a day-to-day basis to ensure productivity of the team.


Understand all aspects of each school's uniform program requirements and other school-related data required to properly service the school and its shoppers.

Hire, train, evaluate and coach staff as necessary to maintain excellent service and quality.

Provide ongoing training in the areas of customer service, product knowledge, inventory management and visual merchandising.

Staff store adequately to ensure a positive shopping experience while maintaining labor budget objectives.

Audit the visual standards. This includes maintaining merchandising guidelines, stock levels and cleanliness.


Through training and audit processes, verify accuracy of opening and closing procedures, cashiering and returns, stockroom operations and all other functions related to store operations.

Resolve store level customer service issues within 24 hours and escalate as necessary for resolution.

Manage/Assist at on-campus events company wide as required.

Provide a safe and compliant working environment.

Sustain a high professional standard in individual behavior, courtesy, and respect.

Secondary Responsibilities:


Communicate the Customer Success Manager on a daily basis providing relevant market information as well as store and employee success with regards to sales and customer experience.

Motivate and develop staff to build bench strength.

Perform other duties as assigned.

Skills/Qualifications:

Multi-year retail management experience preferred with proven record of effective hiring, inventory management, and delivering excellent customer service.

Experience in developing and implementing operational process improvements in a growing environment.

Proficiency with available tools and technology including but not limited to Excel, Microsoft Office suite,

Requirements:

Excellent oral and written communication skills

Computer skills, MS Word, and Excel, with the ability to quickly learn custom programs.

Ability to stoop, bend and stand for long periods of time.

Capable of carrying and climbing, while sometimes lifting stock weighing as much as 25 pounds


Job will require hours that often exceed 8 hours per day and or /45 hours per week during peak periods.

Dennis Uniform MFG is an Equal Opportunity Employer.

Pay:
$ $21.00 per hour

Benefits:

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Paid time off

Vision insurance

Shift:
6-8 hour shift

Day shift

Closed Sundays

Weekly day range:
Monday to Saturday

No Sundays

Ability to commute/relocate:

Huntsville, AL 35801:
Reliably commute or planning to relocate before starting work (required)

Experience:

Retail management: 1 year (required)

Retail experience: 1 year (preferred)

Pay:
$ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (preferred)

Ability to Relocate:

  • Sacramento, CA 95827: Relocate before starting work (required)

Work Location:
In person

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