![Asbury Automotive](https://media.trabajo.org/img/noimg.jpg)
Regional Fixed Operations Director
7 days ago
Asbury Automotive Group (
NYSE:
ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.
We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.
Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Join a Winning Team at Larry H. Miller Automotive GroupIf you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
Follow Larry H. Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.
Benefits
We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.
Paid Time off
Paid Holidays
401(k) Plan
Dental Care
Disability Insurance
Life Insurance
Flexible Spending Account
Employee Assistance Program
Employee Discounts
Wellness Program
Miller Automotive Operations Job Description
Regional Fixed Operations Director Primary
Responsibilities:
The Regional Fixed Operations Director is expected to:
- Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships'.
- Seek ways to exceed the expectations of employees and our customers.
- Supervise an efficient and profitable Service & Parts Operations.
- Ensure the best relationship possible between the dealership and the factory and/or relevant vendors.
- Seek ways to improve business operations efficiencies and customer service.
- Be a teacher to support the efforts of other employees to be successful.
Reports to:
VP of Fixed Operations
Essential Job Functions:
- Increase labor sales (LHM Group Performance).
- Review departments progress in regular store visits, market area meetings and annual group meetings. ·
- Oversee the production for the groups within the Parts and Service Departments. · Establish individual sales quotas for Parts and Service Managers. ·
- Ensure that every manager & employee within Fixed Operations Departments embraces the Service and Sales process with training and/or support as needed. ·
- Review standard operating procedures monthly and make improvements where necessary. ·
- Achieve or exceed group standard such as sales, gross profit, day's supply (related reporting & standard), and applicable benchmarks which result in profitability and customer satisfaction. ·
- Effectively communicate with all service and parts vendors or business partners working closely with the VP of Fixed Operations and the Director of Fixed Operations. ·
- Review progress in meeting sales objectives monthly. · Maintain knowledge of state regulations, OSHA/EPA, and group regulations in an effort to help the stores remain compliant. ·
- Integrate methods of time management to provide a consistent and effective work flow that is cohesive for the department and team. ·
- Perform all other job duties as requested by management.
- Develop employees.
- Conduct a quarterly performance evaluation of each Service Department & Parts Department. ·
- Train and mentor managers as needed or required. ·
- Review job description and job assignments with managers, as needed. ·
- Monitor good working conditions with safety programs, adequate tools and equipment, and clean and comfortable work sites in all Service/Parts Department. ·
- Schedule and organize regional meetings quarterly for each market area. ·
- Work with stores as required to ensure all are meeting or exceeding green CSI performance.
- Handle and resolve employee issues within Larry H. Miller Dealerships guidelines while getting the VP of Fixed Operations or the Director of Fixed Operations involved when needed.
- Operate with integrity. ·
- Demand the highest ethical standards from self and others. o
- Maintain composure within the workplace as well as outside the workplace when representing the Larry H. Miller Dealerships. ·
- Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment. ·
- Communicate and enforce dealership policies and procedures. ·
- Regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager is required. ·
- Maintain ability to handle job stress and effective interaction with others in the workplace. · Maintain confidentiality when handling sensitive customer and/or employee information.
- Control Costs. ·
- Review individual stores PIA performance and council as needed. ·
- Get competitive bids on all tools, equipment, sublet repairs, supplies, etc. ·
- Analyze all the store's monthly statements, performance reports, PIA's, and others and council with stores as needed. ·
- Maintain and strengthen relationships with all vendors and review pricing ensuring ROI is adequate. ·
- Report to the VP of Fixed Operations and General Manager any sub-standard condition which cannot be corrected at the store level. ·
- Monitor all receivables (including manufacture's warranties, Landcar Agency, and aftermarket) by location utilizing group reports.
Physical Demands:
- Work performed in a dealership setting due to the necessity to work in person with employees, customers and vendors. ·
- In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.
- Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities. ·
- Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus. ·
- Must maintain a valid driver's license and motor vehicle record within company policy requirements. ·
- Occasional lifting may be required up to 40lbs. ·
- Moderate exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives. ·
- While performing the duties of the job, the employee is exposed to weather conditions precedent at that time. ·
- Occasional out of state traveling is required. ·
- Required to operate equipment and move vehicles in a safe manner at all times.
Minimum Qualifications:
Must be at least 18 years of age to qualify for this position.
- Education, Experience and Training/Certification ·
- High school diploma or the equivalent, preferred. · 5+ years progressive experience in service, retail or parts business. · 5+ years progressive experience in a leadership/management role. ·
- Proven track record of reducing costs through processes and efficiencies. · Maintain valid driver's license and MVR record within company policy requirements.
- Skills ·
- Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other's reactions and understanding why they react as they do. ·
- Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. ·
- Personnel and Human Resources- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patters of numbers, letters, words, pictures, mathematical operations).
- Knowledge ·
- Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Knowledge of Microsoft Office products and DMS systems is required. ·
- Knowledge of Larry H. Miller Dealerships current company management systems desirable. ·
- Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resources. ·
- Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology. ·
- English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. ·
- Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
General Standards:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability- Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.
Interpersonal Skills- Maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Leadership- Ethical leadership and followership behaviors which promote Larry H. Miller standards and result in a cohesive and effective team.
Compliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
Ethics/Integrity- Representing the Larry H.
Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest.
Complying with company standards and business ethics.Oral Communication- Clearly identifying and professionally expressing issues in positive or negative situations.
Planning/Organizing- Prioritizing and planning work activities and using time effectively.
Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.
Dependability- Consistent, punctual attendance at work; following instructions; responding to management direction; and soliciting feedback to improve performance.
Time Management- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.
Company management reserves the right to add to, change or retract portions of this job description. Employee is required to adhere to the qualifications, duties and conditions of any revised job description.
Asbury Automotive Group is an equal opportunity employer.
We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.
We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Other details- Job Family Service
- Pay Type Salary
-
Regional Director of Operations
7 days ago
Phoenix, Arizona, United States Pactiv Evergreen Inc. Full timeAs the Regional, Director of Operations , you will lead a team of valued employees operating in multiple warehouse/distribution facilities the largest of which is located in Mountain Top, PA. As a key leader at Pactiv Evergreen, you will develop strategic initiatives for the region that align to the overall logistics vision. In addition, you will be...
-
US LBM Regional Director of Operations
7 days ago
Phoenix, Arizona, United States US LBM Holdings LLC Full timeUS LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that...
-
Regional Education Medical Director
1 week ago
Phoenix, Arizona, United States Summit Health Full timeAbout Our CompanyWe're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village...
-
Regional Voter Protection Director
7 days ago
Phoenix, Arizona, United States Arizona Democratic Party Full timeThe Arizona Democratic Party?s (ADP) Coordinated Campaign is seeking a Regional Voter Protection Director to join our statewide program. The Regional Voter Protection Director will work within the Voter Protection Team to implement a comprehensive voter protection plan, ensuring ballot access for all Arizonans in 2024. We are looking for someone with strong...
-
Senior Regional Maintenance Director
7 days ago
Phoenix, Arizona, United States Korman Communities Full timeSenior Regional Maintenance Director - West Coast Paradise Valley, ArizonaOur best-in-class hospitality brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us If you are interested in being a pioneer with AVE as we continue to expand our portfolio of flexible-stay residential communities nationwide, apply...
-
Director of Operations
7 days ago
Phoenix, Arizona, United States Cortland Company Full timeAt Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate...
-
Director of Operations
7 days ago
Phoenix, Arizona, United States Cortland Partners Full timeIntroAt Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate...
-
Senior Director of Operations
7 days ago
Phoenix, Arizona, United States Upward Projects Restaurant Group Full timeJob DescriptionJob DescriptionDescription:WHO WE AREWe are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like...
-
Associate Regional Director
7 days ago
Phoenix, Arizona, United States 55 Compass Connections Full timeAssociate Regional Director page is loaded Associate Regional Director Apply locations Phoenix, AZ time type Full time posted on Posted 30+ Days Ago job requisition id REQIt's a great feeling to work for a company that does so much good for others around the world Supervises:Case Management Specialist, other staff as assigned Academic Req :...
-
Associate Regional Director
7 days ago
Phoenix, Arizona, United States Compassconnections Full timeAssociate Regional Director page is loaded Associate Regional Director Apply locations Phoenix, AZ time type Full time posted on Posted 2 Days Ago job requisition id REQIt's a great feeling to work for a company that does so much good for others around the world Supervises:Case Management Specialist, other staff as assigned Academic Req : Strongly...
-
Regional Operations Manager
7 days ago
Phoenix, Arizona, United States Milestone Technologies, Inc. Full timeCompany Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over...
-
Director of Basketball Operations
7 days ago
Phoenix, Arizona, United States Grand Canyon Education, Inc. Full timeGrand Canyon University One of Arizona's leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Grand Canyon University's Athletic Department is passionate about helping student-athletes achieve their highest level of excellence....
-
Regional Sales Director
7 days ago
Phoenix, Arizona, United States Quipt Home Medical Inc Full time: If you have the compassion and the passion for helping others, then we want you to join our growing team Quipt home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.Lets start with whats important to you. The Benefits..... Medical Insurance- multiple plans to...
-
Director Of Operational Excellence
3 weeks ago
Phoenix, Arizona, United States CRH Full timeJob ID: #ExemptOldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors,...
-
Director Of Operational Excellence
1 month ago
Phoenix, Arizona, United States CRH Full timeJob ID: #ExemptOldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors,...
-
Regional Sales Manager
7 days ago
Phoenix, Arizona, United States Bron Tapes Full timeJob Title: Regional Sales Manager at Bron Tapes, Inc. Who is Bron Tapes? Bron Tapes is a leading distributor of pressure sensitive tape and adhesive products, committed to delivering exceptional service, timely delivery, and high-quality products at competitive prices. Established in Denver, CO in 1977, we take pride in over 40 years of successful...
-
Gas Operations Director
3 weeks ago
Phoenix, Arizona, United States WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services...
-
Gas Operations Director
1 month ago
Phoenix, Arizona, United States WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services...
-
Director of Technology Operations
7 days ago
Phoenix, Arizona, United States Haggen Food & Pharmacy Full timeAbout the company Albertsons Companies is at the forefront of the revolution in retail.With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national Technology, Operation, Director, Tech, Technical, Management, Grocery
-
Personal Risk Regional Operations Manager
7 days ago
Phoenix, Arizona, United States USI Holdings Corporation Full timeGeneral Description: Responsible to provide leadership by managing growth and client retention for all Personal Insurance in the region. Includes day to day management of High Net Worth as well as internal service center operations. Ensure consistent standards of sales, service and professionalism as defined by USI's Best Practices, Core Values and Risk...