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Part-time Administrative Assistant

3 months ago


Wilton, Iowa, United States Mountainside Treatment Center Full time

Part-Time Administrative Assistant

Wilton, CT

About the Position:


The Administrative Assistant for Outpatient Services is responsible for providing an organized and pleasant environment to clients in an administrative support role that also assists staff in meeting the client's needs.

The Administrative Assistant for Outpatient Services will be responsible for organizing the Outpatient Program's administrative functions. The Assistant will support day-to-day operations by performing administrative tasks and ensuring high quality customer service.

Schedule:

Saturday: 8:00 AM - 1:00 PM

Sunday: 8:00 AM - 1:00 PM

Your Role:

  • Greet each outpatient client entering and exiting by having them sign in and out to ensure safety measures of knowing how many clients are in the facility at any given time.
  • Ensure that visitors sign all appropriate documentation upon entering the facility including confidentiality agreement.
  • Answer phone lines using established script and protocols with strict adherence to confidentiality guidelines.
  • Prepare welcome materials for all scheduled admissions.
  • Maintain the urine toxicology schedule (UTox) and ensure that there are ample UTox supplies on hand during operating hours while remaining compliant with waived testing guidelines.
  • Conduct supervised Utoxs as assigned and record results of Utox in client chart and send out samples for confirmation as needed.
  • Receive all deliveries to the facility.
  • Sort and distribute mail, notifying appropriate parties as needed; and forward mail to Canaan, as needed.
  • Receive copayments and enter financial information into appropriate database system.
  • Review, create, and organize payment pages and invoices for services rendered at Mountainside.
  • Maintain accurate records for No Show Billings as per policy and procedure, and review daily.
  • Perform bookkeeping duties, as assigned.
  • Collaborate with personnel to ensure seamless scheduling as well as schedule followup appointments with clients utilizing correct billing codes, as applicable.
  • Ensure that appointment statuses are being updated on a daily basis by continuously auditing staff schedules and communicating accordingly.
  • Provide reminders calls/text messages to clients.
  • Schedule all client appointments while being compliant with CMS billing guidelines.
  • Act as liaison between Outpatient, Scheduling, and Pre-Admissions Departments by assisting with administrative tasks and scheduling.
  • Assist team with various clerical needs, database entry, and other tasks, as necessary.
  • Ensure client accounts are up to date, payments are made, financial documentation is signed and created, as needed, and supporting documentation is entered at time of services rendered.
  • Maintain safety checks and standards throughout the building, per company policy, and document in EOC log, as needed.

Qualifications:

  • Notary Public in CT preferred.
  • High School Diploma or Equivalent required.
  • Ability to work both independently and collaboratively, as necessary.
  • Awareness and sensitivity to addiction, socioeconomics, and strong cultural competency.
  • Strong oral and written communication skills.
  • Excellent organization and time management skills.
  • Strong problem solving and follow up skills; must be proactive and take initiative.

Compensation_:
_**The base rate of pay for this position is $18.00 to $26.00 per hour.

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.


Benefits:

  • 401(k) with employer matching
  • Sick Time

About Mountainside:


Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients.

Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction.

Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff.

We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we _strongly prefer_** all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.