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PC GAPS Senior Program Officer, Monitoring
2 weeks ago
Position Title: PC GAPS Senior
Program Officer, Monitoring & Evaluation
Department: Refugee Resettlement and Integration
Division: Community
Integration Programs
Reports to: GAP Services Manager
Status: Full-Time/Exempt
Location: Arlington,
Virginia
Job Summary: The Senior
Program Officer will provide day-to-day oversight of ECDC's PC
GAPS programs focusing on Monitoring and Evaluation (M&E) to affiliates.
The position leads and/or coordinates M&E, conducts periodic desk and
on-site monitoring, and develops and updates M&E tools, supervises M&E program
staff, contributes to the PC program reports; participates in the ECDC and ORR
calls and meetings. This staff member reports to the GAP Services Manager and
works collaboratively with the PC GAPS Training and Technical Assistance
(T&TA) program staff to identify trends in compliance issues and gaps in
network knowledge and performance to inform future trainings and technical
assistance. Performs
other tasks as assigned.
KEY
RESPONSIBILITIES
Affiliate Monitoring
·
Oversees, schedules, and conducts
on-site and desk monitoring of ECDC's resettlement affiliates to ensure compliance;
prepares monitoring reports; reviews and edits reports prepared by program
officers; and submits GAPS monitoring reports to GAPS Services Manager for
review in a timely basis.
·
Share finalized monitoring reports
with affiliates and in a timely manner, f
ollows up with program officers at established intervals throughout the year
regarding compliance progress and corrective actions taken.
·
Monitors
and tracks affiliate network program compliance and outcomes.
·
Set up systems for consolidating and
sharing observations of strengths and gaps in programming so that best
practices can be highlighted, and corrective action plans set and completed on
time.
·
Provides oversight on updating
monitoring protocols and tools, including supporting monitoring staff in
creating and cultivating Compliance Improvement Plans (CIPs).
·
Assists
in facilitating the preparation for the funder's monitoring of affiliates
and/or ECDC headquarters.
Capacity Building
·
Develops
and strengthens ECDC's organizational-wide understanding of M&E through
individual meetings and group learning sessions with staff.
·
Builds program staff understanding
of M&E concepts, tools, data collection, quality analysis, and good
practices.
·
Works collaboratively with the PC
GAPS Training and Technical Assistance (T&TA) program staff to identify
trends in compliance issues and gaps in network knowledge and performance to
inform future trainings and technical assistance.
·
Supervises
data collection methods used by the ECDC's affiliate network, including baselines,
monitoring surveys, and community feedback sessions, ensuring they are
conducted as planned.
Affiliate Budget Management · Monitors affiliate monthly finance reports in coordination with other GAPS Senior Program Officers and Grants Management Specialists to ensure costs are allowable and being spent in a timely manner. Staff Supervision·
Supervises
GAPS M&E and Data and Reporting staff, including assigning and overseeing
job duties, setting and adjusting priorities, and preparing timelines for completion
of work.
·
Approves
and signs staff time sheets and PTO requests.
·
Provides
and/or coordinates training and cross-training for new and existing staff.
Other Activities
and External Relations
·
Assists
in the planning, preparation for, and implementation of ECDC's annual national
training for ECDC's resettlement affiliates, and associated training, events,
conferences, and meetings.
·
Ensures
strong agency relations with external partners and stakeholders. Represents
ECDC at meetings, training workshops, and conferences as appropriate.
·
Collaborates
actively with other resettlement agencies, including Refugee Council, USA.
Actively participates in and contributes to committees and working groups.
·
Performs
other tasks as assigned.
Qualifications
·
Bachelor's
degree required; Master's degree preferred.
·
At
least three years of program/project management experience. Familiarity with
federally-funded contracts/programs is a plus.
·
Proven
experience in producing high-quality program reports, data collection and
analysis, preparing and tracking budgets, and writing and editing proposals.
·
Proven
experience in designing and conducting workshops and training for a large
audience.
·
General
knowledge of domestic refugee resettlement and the work of the USRP and UNHCR.
Competencies
·
Excellent written and verbal communication
skills.
·
Ability to work independently as well as a
team member.
·
Demonstrated ability to use Microsoft Word,
Excel, and PowerPoint and the Internet.
·
Able
to relate professionally to and collaborate with diverse individuals in a
multicultural work environment.
·
Ability to prioritize duties and multi-task in
a fast-paced environment and plan and manage work to meet deadlines.
·
Ability to travel to affiliate sites for monitoring
and provide TA and training.
·
Ability to work evening and weekend hours
occasionally.
·
Must be legally eligible for employment in the
U.S.
·
Must pass a background check.
Physical
Demands
·
Moderate
physical activity, which includes standing, sitting, lifting, and/or walking.
·
Ability
to see within normal parameters.
·
Ability
to hear within normal parameters.
·
Requires
local travel to meetings and some out-of-state travel related to the monitoring
of programs at local resettlement sites.
·
Ability
to maintain emotional control under stress.
Environmental
Factors
Work
is primarily indoors in a climate-controlled building.
Contact
with Others
The
position involves regular contact with resettlement network affiliates, federal
government agency employees, and ECDC staff.
Performance
Criteria
Related
to job responsibilities, core competencies, and performance goals developed
with supervisor and set annually.
Other
Information
All
employees are expected to comply with ECDC's employment policies while carrying
out their work. The range of responsibilities outlined above may change from
time to time to reflect the changing needs of the organization.
Confidentiality
All
employees are required to work confidentially in all aspects of their work.
Proof of
Eligibility to Work in the United States
All
employees must submit proof of identity and legal authorization to work in the
United States. (If a prospective employee fails to submit this proof of work
authorization, federal law prohibits ECDC from hiring the person).
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